YouTube icon
The Customer Hub is your unified customer support hub where your customers can see their entire purchase history download their invoices, change their credit cardinformation, or even cancel their own subscriptions.
Reduce Tickets to Customer Support
Get rid of those support layup requests which are taking up the support queue. With 's Customer Hub, your customers have access to all the info they need about their order, without you or your team not having to touch a single finger. Don't waste time waiting for long lines. No more confusion about what they have bought.
Customers can visit your Customer Hub when they click the link on their receipts for orders and subscription reminders and more. Customer Hub uses an "magic link" login system. Which means there are no passwords to be remembered! Customer Hub sends your client with a safe, secure link to ensure they don't get locked out.
Do we not say that Customer Hub functions seamlessly with mobile devices? Your customers can get the help they need, regardless of the device they are making use of. Which is critically important, as our statistics show that just over 60% of Customer Hub visitors are logging in from mobile devices.

What's new with Customer Hub?
In the course of this release, we've introduced the payment History tab within your Customer Hub. Customers are able to view every past purchase, charge, or refund all in one location.
Customers can view the information of their order simply by clicking each line item of the payment History table. They will be able to look at a fully loaded invoice, detailing every aspect of their purchase. Quickly discover what products were purchased, what taxes or shipping was charged, what credit card was utilized, and much more.

Offer 'Self-Help' Customer Assistance
With our Customer Hub Customers also have the tools they need to manage their own subscriptions. Your customers can easily update their credit card on file, see the date they'll be next charged or even end their subscription without the help of a customer assistance team.
If your customers are able to manage their own subscriptions, you will get more satisfied customers as well as many hours of your time back every single week.
If anyone does need extra attention In the event that anyone needs attention Contact Us tab directs them to your contact information, your Facebook and Twitter profiles and your support site. We're making customer service painless.

is now available on Grow Plans
Customer Hub was previously available only was available for the Scale plan. However, with today's fresh updates, this new support-boosting feature is now accessible to customers of Grow as well. Customer Hub is available in every Grow as well as Scale accounts.
Which means now you've got the equipment you'll need to impress your customers, automate the repetitive tasks of support as well as give your customer base the necessary tools for billing assistance.
If you'd like to, you can turn Customer Hub off with one Click inside the Marketplace Settings.
For Customer Hub to work to benefit your customers, go over to .com today and start your free trial! Check out how the right features will boost your online sales.
The all updated Customer Hub can be the perfect tool for serving your customers while reducing your work load at the same time. This means you are able to invest that prior time to create innovative products, increasing the number of customers you serve, as well as enthralling your clients.
Begin a trial on our Grow or Scale plans and make use of the Customer Hub now!