What exactly is user-generated content? + Examples |

May 1, 2024

What was the process that helped Meta come up with a platform which generates $44 per user? What is the best way to make LinkedIn make $8 billion by charging everyone including recruiters to employers?

Check out the billion-dollar social media firms and you'll discover their worth is tied to their users. The user-generated content that produces is the primary driving force behind these massive companies. But, they also are responsible for generating community forums across the internet, brands community sites, Discord servers, Medium and even the comments section of blogs, if it's available. Additionally, since it's an online social network, we're able to have an insider's view of how UGC makes for thriving communities-many that turn into six, 7-, or even business with 8 figures as well.

In this post this piece, we'll cover:


   

  • What exactly is content created by users? are.
  • The reason it's useful (with pros and cons).
  • Examples of UGC.
  • HTML0 How do you receive UGC for your brand or company.


What exactly is User-Generated Content (UGC)?


User-generated content is any content which is created by people who use the internet instead of the platform's owners regardless of whether or not it's photographs, video, text, or something other than that. Most social media platforms rely on user-generated content. But, they also depend on other internet spaces like websites, online forums and community forums. A lot of these sites operate using a business model, that is where the platform supplies an application and users produce the data.


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If you're not a big social media company, it's possible to utilize UGC for your advantage. Particularly, a majority of users benefit from user-generated content when people get together to build a community, master something that interests their interests, and participate in excellent discussion.


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How UGC helps companies


Are you familiar with the app Clubhouse? It was marketed as a premium software for music listening that was worth the staggering 4 billion dollars in 2021. It was an exclusive program (you had to be invited) and featured frequent guest appearances by big stars such as Oprah Winfrey, Elon Musk, and Kevin Hart, and it exploded.


Elon Clubhouse


But, when the bans regarding pandemics were lifted, Clubhouse had a tough to retain those customers- recently laying off an entire staff. In addition, the number of users who are active on the site has decreased for the past number of years. It's about 10 million a week. In comparison, Pinterest has 482 million members per month.


The platform Threads is a different interesting instance. It hit 100 million users in just 4 days! In the subsequent two weeks, it just hit 60 million. It seems the growth has been slowing down in general, even though Meta does not make it available to all users.


Threads - Statista


Source: Statista


The 160 million active users of Threads isn't anything worth snoozing at. Its rival X (Twitter) boasts more than 600 million users per month.


The viability or otherwise of these platforms, and their billion-dollar valuations depend on two factors: 1. Do people show on time? 2. Do they create their own content? This isn't really an issue of importance.


The same is true of the case of membership-based communities as well. We've found that we are able calculate with a 93% accuracy the chance that a community online will succeed or fail. There are two things to consider: 1. Do people sign up? 2. Are they close friends? This is such an enlightening research that we've been able to begin developing a system of software that could provide more than just hosting UGC and focuses in helping UGC members connect with one another.


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The base of it all is social, the social network. Social network theory states that the social network is a human-centered communities that are based on. What is it that makes Facebook one of the top social media platforms with over three billion users? Maybe it's the nature of the platform. Facebook is built on in-person, social networks. Sometimes, you're annoyed with a friend on Twitter and decide to delete the site. If Facebook is where you communicate with your mom or grandma and sell stuff from your garage, chances are you'll at the very least maintain it.


To allow UGC to be able to build a business and grow, it shouldn't be a simple matter of dropping content into the universe. Incessant creation of AI content on social media won't build your business.


This is why the commenting on social media and blogs as well as reddit-the true value of these platforms is the interaction.


     UGC is a means of engaging. Writers. Readers who consume content. If you don't have UGC and you do not have an engagement.


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The benefits and disadvantages of user-generated content as well as drawbacks


Content created by users has many advantages for those who host or own platforms.


   


The magnitude: Making people active allows content creation to expand faster and farther than what could be accomplished through a single website or firm. Social media giants create almost no content. For instance, YouTube estimates that around 500 hours of content is uploaded EACH MINUTE! It's impossible for any company to reach this level with any other method, including AI.
   


User-directed discussions User-directed chats: There's a myriad of amazing and bizarre items that people love discussing on the internet. UGC allows users to create conversation and content they are passionate about.
   


Diverse perspectives: UGC gives people voices-especially people who may not hear their voices in mainstream media. Everybody is eligible to be a part of the UGC. Everybody can make a contribution.
   


The network effect phenomenon is the term used to define how platforms and communities become better each new member they get.
   


Enhance customer experiences for companies or brands the content created by users could be used to improve customer service and improve the user experience. For instance, Apple's customer community includes users who respond to questions on their own time.
   


Apple support community


There may be drawbacks of content generated by users as well:


   

  • Misinformation and false information: With no gatekeepers UGC implies that anyone is able to make anything. Additionally, with 55 percent of Americans believe that the spread of false information is a concern that must be tackled, UGC can be a part of the issue.
  • Bullying and intimidation: UGC created by content creators, and individuals who are responding (e.g. by posting comments) may mean intimidation or the use of bullying, or even targets a certain group or person.
  • Moderation for community Hosts and social media companies alike Moderation is now an integral element in hosting UGC.


Beware of this and don't be deterred from accepting users to create material. The negative impact of this can be mitigated with a strong community moderation program and guidelines. Offering users the ability to help in moderation could help tremendously (e.g. "report this comment" button) "report this post" button ).


When your users invest time and energy into a subject, they want it to be positive. They are generally happy helping to moderate.


Pros of user-generated content


   

  • Scale content creation fast
  • Integrate a range of voices and viewpoints
  • Increase organic reach and conversation
  • UGC may bring new users onto your platform (e.g. in the case of being distributed) increasing the amount of users who make use of your platform.


Con-Cons of content created by users


   

  • Higher risk of incorrect or false information
  • Bullying and intimidation
  • Moderation is required


Content created by the user


It's an Mighty Network


A Mighty Network is a platform for community that offers hosts the the ability to join communities, and change lives. Members have the ability to take part in live discussions, classes, events along with livestreams, as well as various other events. Communities that thrive enjoy great participation from members. (See the following examples ).


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Instagram


Founded in 2010, the application for sharing pictures was launched with the view of letting users share photos with filters. The app quickly grew before expanding its scope to include features such as Reels and has over two billion users.


Martinus Instagram


YouTube


As we said, there's an average of 30000 hours of fresh content on YouTube every hour. You'd need more than 1900 years just to watch all the newest videos. YouTube is an absolute monster when it comes to UGC-and with 30 % of youngsters saying that a job on YouTuber is their "dream job" it's had an effect on our collective imagination. If they are able to monetize their content and generate revenue from their views or it's not possible, YouTube is a juggernaut for UGC.


Mr Beast Image


Blog Comments


The phenomenon isn't as popular today, but the idea of creating blogs and accepting blog comments were once the OG of user-generated content. It's still a common trend for certain blogs and especially on blogging sites like Medium. Certain news sites suffer from this issue as well.


Medium - snip


Local Reviews


We've been talking about social media, however reviews about restaurants and attractions. on Google or Yelp are a fantastic example of UGC.


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Produit Reviews


As with local reviews, you read product reviews prior to purchasing something from Amazon or any other online retailer .


Forums


If you've ever spent time even a little bit on forums like reddit or Quora, you'll find that there's a lot of users that hang out on these sites and create content to keep these websites operating. Reddit is expected to boast 53 million users by 2025.


reddit


Strategies for unlocking UGC


1. Create amazing content


First and foremost, UGC is most likely to be derived from quality and engaging material. There are many tools out there to help in the creation of a variety of material. In terms of technology the possibilities are endless. You can create AI texts, then share the content.


However, the best content it stands out and creates conversations. If the content is authentic, users step forward to comment, or even write.


mark Rober


2. Create niche spaces


Consider who is in charge of the algorithms. Hootsuite states that the average participation rate of the Facebook Page posting is 0.07%. What type of UGC is likely to flourish in an context where it's not seen? Who is willing to create content that isn't available to access?


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It is best to make an environment that does not require algorithms for individuals to create and exchange. Email. Online communities. Chat rooms. Apps. It's important to create spaces which aren't based on algorithms in order to have access to UGC.


ConvertKit segmentation


3. Memorable social media campaigns


Even though algorithms change, UGC is still possible by using social media to promote campaigns. Select the best platform for you and create posts that are engaging. There are also innovative prompts that can make people talk. Incorporating a contest or prize for contribution can increase engagement!


Wendy-s


4. Reviews


The primary types of UGC for companies include testimonials, reviews along with other kinds of positive feedback (negative feedback can be valuable, however, in a different fashion.) In addition, getting UGC through review sites if there is a product you sell or even local reviews on Google is essential as a lot than ever before, we rely on the reviews we read to help us make purchasing decisions. Also, if you're using testimonials on your website, UGC can be really useful in this regard too.


If you find yourself in need of UGC feedback, you should be sure to ask. Simple prompts to encourage individuals to write reviews or post ratings could make a significant change in the activities.


5. Gamify contribution


If you're looking for and require UGC or gamification, the whole process could have a significant impact. As an example, Apple's brand support team is influenced heavily by customers, which is why they have a huge amount of volunteers who will be available to answer queries. This has been made gamified by introducing achievements levels and a private community for the most prolific contributors. With the addition of rewards and gamification it will help stimulate the creation of content.


Conclusion


The conclusion of the day UGC is an effective tool. Some of the most prominent brands across all over the world have relied on UGC to catapult to multi-billion-dollar valuations. No matter whether it's billions of users creating content, or an entire community of people sharing what moves them, UGC taps into human creativeness and in a manner that's inspiring.


You can also read: 11 Types of Online Communities that flourish

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