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Jul 24, 2024

Your "About Us" page is one of the most important elements on your website.

It's more than just an overview of your company's details -- it's the heart of your brand story, in which you interact with potential clients on a more personal level.

If you're trying to design a page that resonates with people who visit it, builds trust and enhances your brand identity then you're at the right spot. In this article, we'll cover what this page should contain, give some real-world examples, and offer tips for creating an amazing one for your site.

What is an About Us page?

An About Us page tells your story. It's where you share your identity, the things your business does, and why you do it. It's also a great opportunity to build trust with visitors.

A good example is an earth-first lifestyle brand might share the mission of their business and concentrate on how they plant trees for every item purchased.

The brand of toys for children can tell the tale of the company's founder of battling to find solutions for their children's unique requirements or preferences, and finally developing their own.

A food entrepreneur could speak about how they grew as a child and how specific food choices influenced their growth. They could go on to talk about their love of sourcing ingredients that can help people enjoy their culture and meet the health objectives.

Its About Us page can also provide a central point of reference for prospective investors and other third-party users to gain access to the past information about your company Download brand assets and find press contacts. The page could also provide statistics or discuss your management and provide links to other information on media relations.

Instead of product pages or promotional articles In contrast to promotional articles or product pages, unlike promotional articles or product pages, an About Us page seeks to be the answer when people visit your website and are left wondering, "Who's running this store?" "Why did someone create such a thing?" "Is this an organization that I could believe in?" "I wonder if it's something I could be involved in?"

What is the significance of an About page important?

Your About page gives background on your business -- the person you're a part of who you are, the reasons that led you to establish your business, and what you stand on behalf of.

This background helps build trust and builds a solid connection with your visitors.

But the benefits don't stop here. A strong About Us page also:

  • distinguishes you from other the competition. This is an opportunity to show the things that make you stand out. Like: "We're the only company who hand-stitches every garment we sell, ensuring the highest workmanship."
  • Humanizes your brand. Your About Us page puts a face (and a story) for your business's name. Like, "As a busy mom of three, I started this company because I've experienced the struggle to make time for yourself."
  • Creates trust and credibility. The sharing of your expertise, experience and core brand principles shows your customers that they can trust you to provide. You could say "Our CEO has more than 15 years of experience within the renewable energy industry and has been featured in Forbes, Bloomberg, and The Wall Street Journal."
  • Improves your SEO. About pages provide you with an opportunity to naturally incorporate keywords to make your website rank higher in result pages for searches. For example: "At [Company Name] We're committed to offering top-quality [keywords, e.g., 'eco-friendly cleaning products'] to aid you in keeping your home tidy and healthy."
  • is the key to conversions. An appealing About Us page can be the tipping point that turns visitors into purchasers. For instance: "Join the thousands of satisfied customers who have decided to switch to our top-quality, all-natural skincare products and your skin will be grateful!"

Do online retailers require An About Page?

A About page is important for online stores.

Why?

Because shoppers can't feel or see your items on the ground. It's impossible for them to walk into your store online and feel an impression of your company. Your About Us page is often their first (and at times the only) chance to connect with you on an emotional degree.

The research supports this. The study conducted of the Nielsen Norman Group has shown it is the case that About Us pages that prioritize building trust are the most effective. As per Harvard Business Review an effective narrative for a company increases the perceived value of products or services.

 You need an About Us page because it could result in tangible business outcomes.

What do you need to include on the About Us page

Each About Us page is unique as is your company. The trick is to add all the details that are necessary to show the personality of your brand, your management's expertise and experience as well as your mission or mission as an organisation (your "why").

Some elements may not be needed for each website Here are a few things to take into consideration:

Statement of mission

Your mission statement includes the purpose of your organization, its core values and objectives. It's a concise declaration of what you're doing as well as the method you use to do it, and the reason it's important.

A mission statement can give your customers an understanding of the purpose behind you. It helps them understand the value of your products and services, but what you stand for. This is more than a formality. this is another opportunity to make an impact on your guests.

When you are drafting your goal statement, take into consideration your:

  • Unique value proposition. What are the factors that make your brand product, service, or resources stand out from competitors?
  • Target customer. Who do you serve who, what is their reason, and how do you meet the needs of these customers?
  • Wider impact. How does your business seek to impact your business beyond the bottom line?
  • Future vision.What do you hope to accomplish as a result of managing a profitable business? Why should stakeholders, customers or investors?

Value proposition

The core of your value proposition an explicit description of your primary advantage you offer -- the one thing that will make you indispensable to your target customer.

A strong value proposition should:

  • Focus on benefits, not just the features. How does your product or service make your customers' lives better?
  • Be specific and relevant to your intended audience. Directly address the ideal customer's requirements and wants.
  • Make your offering an emotionally compelling one. Find the deep motives behind your offer.

A truly effective value offer goes above the superficial level. Sure, you can say the brand's value proposition is that it saves people money, but that's rather boring. It's better to suggest that you assist families in purchasing trendy, sturdy clothing to help their children to feel comfortable at school and feel comfortable year-round.

Don't rush this step. Achieving it correctly could mean the difference between a bounce and a lifetime customer.

Social proof

The majority of people are looking for some kind of reassurance that they're doing what's right. Sometimes, that assurance can be derived from the fact that others have made similar choices. This is why trends take off and peer pressure can prove so successful.

Social Proofis the technical term used to describe this situation where people look at the behavior and attitude of others as a guide for their own behavior or affirm their choices.

In the online world, social proof is incredibly crucial because it can help to add authenticity. Due to the increase in fake news and images that have been manipulated, people can struggle to gauge authenticity, and social proof can assist.

Customers who shop online can't view and feel your items in the real world. They cannot look you in the eye and feel the trustworthiness of your business. They rely on the experiences of others to determine if you're trustworthy.

Within the context of your About page, you can use social proof by including:

  • Customer reviews. Feature glowing quotes from satisfied customers.
  • Product reviews. Highlight star ratings as well as detailed feedback from real users.
  • Feeds for social media. Embed real-time posts on your social media pages that show customers engaging with your company. Add social media links, also.
  • Credentials of trust. Display seals from trusted third parties like BBB. Better Business Bureau.

If done correctly, social proof taps into the human desire to follow the crowd and can give those who are hesitant to buy the confidence to click "add to basket."

Highlights from the press

Features or press mentions are another effective form of social proof you could incorporate on your About Us page.

A well-known publication gives the credibility of your company and its importance. They're a proven trust signal. That's why so many landing pages have an "As as seen on" ..." area.

When including press mentions on your About page:

  • Highlight recognizable publications. Focus on outlets your target audience is likely to know and trust.
  • Use logos or highlighted images. Use images that make the references visually attractive and simple to scan.
  • Include snippets or quotes. Give a taste of what people have said about you, especially if you can prove your value of the prop.
  • Link to the full articles. Readers who are interested can dive in and understand the context.

If you've been successful enough that you have a wide range of press features to choose between, select a balance of publications that are well-known and press mentions that reflect your unique selling points and are a hit with your primary audience.

The core values

Your company's core values dictate the way you conduct business. They're the unchanging beliefs that shape your decisions, your culture, and the brand you choose to represent.

Value-driven consumption has been growing. Incorporating your values into your branding helps your customers know what you stand for beyond the fact that you make profits. It gives them a sense of your priorities and your larger purpose.

To make your values evident on your About page, strive to:

  • It is important to be specific and take action. Beware of generic platitudes and concentrate on authentic brand values that guide your day-to-day operations.
  • Do more than simply tell. Provide concrete examples or stories of your beliefs in action.
  • Link them to your customer experience. Discuss how your beliefs translate into benefits for the customers you serve.
  • Create visually appealing content. Use icons, images, or even formatting to make your ideas easy to digest and remember.

Images and videos

Visually appealing images showcase your goods and brand's personality and create an emotional bond with your customers.

Videos and imagery also put a face to your brand and evoke an emotional response. Additionally, they can help break up the text and make the About Us page more scannable.

Here are some types of video and pictures worth considering:

  • Behind-the-scenes photos or videos. Display your team's work, your workplace, or even the production process.
  • Customer photos or videos. Authenticity trumps production value in many situations. Content created by users is the most authentic.
  • Aspirational imagery. Capture the lifestyle or experience you would like to convey with your company.
  • Product close-ups or 360-degree views. Give customers more opportunities to view crucial features and benefits close.
  • Infographics or illustrated explanations. Define your company's model as well as your values and company's mission using graphics which can be more interesting than text-heavy blocks.

History

Your company history is the tale of how your business began to take shape. Your journey will take you from a dream into a recognizable brand.

it provides customers with a clear understanding of your roots and your evolution. It helps them comprehend the roots of your values and mission, and it creates an arc of narrative that they can follow and be invested in.

In creating your section on history:

  • Begin with the "aha" experience. Was it what inspired you to begin this company? What problem were you trying to solve?
  • Note key moments. What were the major turning points or achievements in your journey? How did you grow and develop?
  • Emphasize the human element. Who are the most important players in your company's story? What obstacles did you have to overcome as well as how have you deal with these?
  • Connect it to your mission. What is your past experience that informs your current values and approach? What has remained constant in your travels?

Write a compelling story that highlights the passion and energy of your company. Display the sleepless evenings, the curve of learning as well as the achievements.

Nine About Us page examples to get you started

The nine different About Us examples demonstrate the various styles and components available for different business needs. Make use of them as a starting point to create a page that reflects the brand you represent and contains every one of the essential elements discussed earlier in this article.

1. Badeloft Premium Bathrooms

Badeloft is a boutique business which sells luxury bathroom fixtures particularly bathtubs. Their About Us page is a masterclass in the art of storytelling.

First off, they nail their brand's story.

Three high school friends together, united by their shared disappointment with the high-end bathroom market, decide to establish their own company.

A two column page section with an image of a bathroom on the left and a title and paragraph on the right.

They outline their goals and strategies in a way that feels genuine and relevant to their clients.

A two column page section with an image of a bathtub on one side and a title and paragraph on the other.

Their goal is to provide luxury to every bathroom for an "ultimate bathing experience."

But the real showstopper is the social proof. There are glowing reviews on Houzz (a top site for inspiration on home decor).

Two column houzz review layout with a title above and a call to action below.

Additionally, they have Instagram posts from real customers who show off their beautiful Badeloft tubs.

A title followed by a three column image gallery and a link to instagram.

There's more to it than pretty images -- it's proof that consumers love their product.

The Badeloft's About Us page works because it's not only about them. It's about a common passion for great design as well as a commitment to the customers and an experience you can't help but get interested in.

2. Offerman Woodshop

Offerman Woodshop is a collective of highly skilled woodworkers located within East Los Angeles that focuses on the traditional method of joinery as well as sustainability.

They have an About Us page shines with personality, passion, and a deep commitment to their craft and community.

The page opens by highlighting their values -- a focus on hand-crafted quality, sustainable practices, and solid local relationships.

A simple About Us section with only a title and a few paragraphs.

This reflects a brand who cares about its impact and its origins.

The place where the site really becomes real is the team profiles. Each woodworker, ranging from the founder Nick Offerman to the newest recruit, gets an opportunity to showcase their own unique story, favourite project, and personal quirks.

Content section: image of Nick Offerman on the left, and a title, favorite project term, and paragraph on the right.

These aren't just resumes -these are stories that give you the impression you're meeting your group in person.

Offerman also includes alumni profiles which are a tribute to the long-lasting relationships they build.

Content section: image with overlayed meta term on the left, and a title, favorite project term, and paragraph on the right.

In addition, by highlighting the members' distinctive background and hobbies and interests, they demonstrate the world that woodworking is an art which welcomes everyone.

In combination with the friendly, casual style, these individual touches provide the About Us page that feels as a welcoming introduction, rather than a corporate overview. This is a true glimpse of the tight-knit group that is who are united in a passion for wood, craft, and the community.

3. myLAB Box

myLAB Box is a pioneering company that offers the health testing at home that is that are designed to be simple secure, trustworthy, and private. Its About Us page builds trust and credibility in a highly sensitive field.

The site begins by explaining the mission of their organization -- to empower individuals to manage their health.

A two column page section with an image of a woman looking through a telescopy on the right and a title and paragraph on the left.

They highlight their commitment to innovation, quality and customer satisfaction. They position themselves as a trusted partner in health.

The most notable section One of the most notable is "Private and discrete". They address the some of the common problems associated with conventional lab tests (time-consuming and costly, as well as stressful) and present their service as the answer.

A two column layout with an image of a man and a woman on the left and a title and paragraph on the left.

It shows that they are aware of the needs of their clients.

The tale of founders is a touch of personal. The author explains the history of the company in a relatable way.

About section with a title, images of two women, and a few paragraphs.

When they share their experiences with traditional testing They create an "we've experienced it all" relationship.

The team section can be a great trust-builder.

Content section with title, subtitle, and a three column team member gallery.

The presence of medical professionals with outstanding credentials assures customers they're safe in the hands of experts. Importantly, they use genuine photos and not generic imagery to gain the trust of their customers.

The tone throughout is warm and encouraging. They position themselves not just as a service and a dependable partner.

4. Marey

Marey is a family-owned business providing innovative and affordable tankless water heating systems since 1955.

Their About Us page is a compelling mix of the company's story, its mission, as well as principles that provide a concise picture of who they are and what they stand for.

The page opens with the story of the company's beginnings that trace its beginnings to its founder Mariano Reyes and his vision for sustainable, endless hot water in his native Puerto Rico.

Three column post teaser gallery, each with an image, a title, and a description on hover.

This story is a proof of Marey as a consistent, pioneering force in the industry.

The "Who We are" section puts a personal face to the brand, with the twins of a brother and sister now at the helm.

A two column layout with an image of a man and a woman on the left and a title, paragraph, and button on the left.

This legacy of the family adds an layer of warmth and authenticity.

Perhaps the most important element is their clear articulation of mission, vision, as well as values.

Two column layout with icons on the left, and a title and paragraph on the right.

In their energy-efficiency commitment and their emphasis on reliability and affordability and reliability, they create a vision of a business that cares about its customers and the planet.

While the page could have more pictures and social proof the page is able to tell a coherent, compelling brand story.

It gives the reader a a sense of Marey's expertise, values, and dedication to innovation. All key traits for building confidence and trust.

5. Burning Man

Burning Man is a global ecosystem of artists, makers and community organizers bonded by the values expressed in the "10 Principias".

Their About Us page serves as an important hub. It provides an outline of their mission and encourages visitors to explore numerous pages on their history, mission as well as ways you can get involved.

The site begins with a brief introduction which highlights the size and extent of Burning Man's effect.

Blocked out icon and paragraph text with a subtle background image.

From there, the page provides clear ways to go deeper. Clickable boxes invite you to look into their mission statement, the history and timeline, and ways to get involved.

A two column masonry layout, each image with a text overlay.

The hub and spoke design makes details manageable, allowing the reader to choose the path they prefer.

Even with the requirement to incorporate more interactive and visually appealing elements, the layout gives a clear view and encourages further interaction.

In the end, the Burning Man About Us page provides a thorough description of their intricate structure. Through providing a solid philosophical foundation and clear paths to further study They encourage readers to not just understand, but to participate in their worldwide community.

6. Ryanair

Ryanair is the biggest airline in Europe. group that covers over 250 destinations across more than 40 countries. Their corporate About Us page is a perfect example of an exhaustive resource for a broad spectrum of stakeholders, ranging from investors, customers and customers to partners, employees and potential customers.

The website begins by providing a concise, clear intro that outlines Ryanair's market position and reach.

Banner image with overlayed title and paragraph text.

Their emphasis on their dedication to sustainability straight off the start is an excellent move, given the increasing importance of environmental responsibility for all stakeholders.

There is a prominent section for the latest news.

Two column layout with one post teaser on the left, and three on the right.

It shows transparency and keeps the stakeholders informed about the progress and activities of the business. It also helps keep the site current and up-to-date.

However, the true essence of the About section lies located in the categories you can click on. From Our Network to Sustainability to Investors, each section caters to the specific requirements of various stakeholders.

Three column image gallery, each with an overlayed title.

This specialized approach is aware the fact that a company's about us page isn't one-size-fits-all, but needs to serve multiple audiences.

If you are looking to partner with investors or potential partners, the Our Network and Our Fleet sections offer crucial operational information. Job seekers should read The Our People section is key. And for environmentally-conscious customers, the Sustainability section is a must-read.

Although the layout is normal for a corporate website however, the layout is excellent in delivering relevant details to the appropriate users.

7. Fuji Electric

Fuji Electric is a global producer of high-quality technology and energy products that have a a century-long company history of innovation.

Their About Us page reflects their standing as an company leader in the industry and emphasizes their expertise, reliability and dedication to their customers' success.

The page starts with a powerful message of value that demonstrates that Fuji Electric is more than simply a manufacturing company They're a company that is committed to helping companies to overcome obstacles.

Layout with a paragraph underneath an image with a title overlay.

"The "Century of Innovation" section is the highlight which celebrates Fuji Electric's 100th anniversary.

The timeline of key milestones, from manufacturing electrical machinery in 1924 to building their first hydraulic turbine in 1936, demonstrates their decades-long experience and innovative spirit. The history of their innovation has built confidence and trust.

The page then directs website visitors to more specific sections, ranging from products and Locations to Customer Service as well as Tech Tips.

A three column tile layout, each with an image, an overlay, a title, and a Learn More button.

It meets the varied requirements of the corporate clients, be they clients, partners or employees.

The overall style is professional and suitable for a large, global corporation. The focus is on substantive facts, not on flashy graphics or storytelling.

Overall, Fuji Electric's About Us web page provides an overview of the company. While it may lack the passion or enthusiasm of lesser-known brands but it conveys their size, capabilities, and commitment to excellence and innovation.

To reach their intended audience of massive energy and technology clients This approach is likely to instil confidence and trust.

8. World Vision

World Vision is a global humanitarian organization dedicated to empowering children and families to overcome poverty and injustice.

Their About Us page is a testament to their unwavering commitment, faith-driven mission, and many years of brave, loving action.

The page immediately captures attention with powerful, emotive words. Phrases like "Going until the very end. The place where no one else will go." as well as "Dangerously sweethearted."

Image of a child behind a fence with overlayed title and paragraph text.

Their faith's centrality is a constant theme. They are being clear about their dedication to serve every child regardless of their faith. This balance of conviction and acceptance is striking.

Simple content section with title, paragraph, and vector image.

Their timeline is powerful. It's a story of consistent brave action, starting from humble beginnings, helping a tiny girl to now serving millions.

Three column timeline consisting of an image, the year, and a description for each point.

For instance, challenging the church on AIDS as well as helping Vietnamese refugees show a willingness to stand up for unpopular, but important positions.

Children's images create a powerful personal connection.

An image of a child wearing a red shirt with a title and paragraph overlay.

The images highlight the transformative power of World Vision's work.

In general World Vision's About Us page is an outstanding way to communicate mission, faith as well as impact in a way that inspires.

Six tips for a great About Us page design

Designing an effective "About us" page requires more than just listing all the information mentioned earlier. Below are 6 suggestions to assist you in creating pages that are visually pleasing and also resonates with your visitors.

Favor authenticity over stocks

Original charts and photos beat generic stock photos any day. Why? Because they showcase the real person you are.

Stock photos might be convenient, but they don't tell your own unique story about your business. It's like putting someone else's photographs of family members in your personal album. It just doesn't feel authentic.

When you use photos of your team, your products, or your office space, you give the customers a glimpse of the scenes. The images show the face behind the company, and the process behind the products.

It also creates trust and connections.

The same goes for graphs or infographics. Original data visualizations help customers to comprehend and accept your message in ways that simple graphics won't.

An Nielsen Norman Group study offers a few more details about the value of trust in relation to About Us pages:

"Perhaps one of the most interesting trends that emerged in the most recent survey is that consumers now expect companies to demonstrate a heightened degree of transparency and authenticity not just in their web pages and in all interactions a person may have with the company. In more ways than ever before, customers are skeptical of companies and see right through complex business jargon, corporate lingo and stock photos.

The public likes companies that show themselves as being customer-focused as well as human and easy to get around."

Check page responsiveness

Your About Us page needs to be beautiful and perform flawlessly on all devices. That's where page responsiveness comes into play.

Responsive design implies that your webpage will automatically adapt to the screen it's being viewed on. It doesn't matter if it's a monitor for a desktop as well as a tablet or even a mobile phone, your content will be easy to browse and interact.

No zooming, no scrolling, no frustration.

What is the significance of this? because more and more users are shopping and browsing on their phones.

In the event that you're About Us page isn't responsive it could mean you're losing out on a potential customer who gets fed up with a clunky mobile interface.

Reducing load time

Load time is how long it takes for your page to appear fully in a browser.

When you're About Us page takes too time to load, potential visitors may leave before they've even a glimpse of what your company is all about. That's a missed opportunity to make contact and ultimately convert.

Speedy loading times increase conversion rates, and boost the rankings of your website on search engines (Google likes fast websites! ).

There are a myriad of methods to make things faster:

  • Reduce HTTP requests. Each element of your site (images styles, scripts, and images) requires to make an HTTP request. Reduce the number of HTTP requests on your site. the number of requests.
  • Allow browser caching. It tells a browser to keep a part of your page so they will load faster after repeated visits.
  • Use a content delivery network (CDN). CDNs disperse your content over an array of servers so site visitors load your site on the nearest server them.

If you'd like to check the current performance on the About Us page, you can use tools like Google PageSpeed as well as GTmetrix. These tools will also provide practical strategies to boost your page's performance.

Need a point of where to begin? If your site is on WordPress, Jetpack Boost gives you the tools that are easy to use to analyze and enhance the efficiency of your site.

Consider the fold

If you're creating for your About Us page, you could hear someone talk concerning "the fold." The fold can be described as the lowest point on a user's screen.

What is the significance of this? It's because everything "above the above the fold" is what a visitor sees first, without having to scroll. It's the best space available on your site which is your opportunity to make a great impression on your visitors from the first time they visit.

Imagine it as an open-air storefront display. Your goal is to place your best stuff up at the top to get people to visit and look more.

The question is, what information should you include beyond the fold on your About Us page? Here are a few ideas:

  • The headline must be compelling and conveys the unique selling point of your business.
  • Attractive images that reflect your brand personality.
  • An easy and succinct summary of who you are and what you accomplish.
  • An appeal to action that inspires first-time guests to explore further.

Don't try to squeeze excessively into the space. Make sure it's clean, concise and simple to understand. You want to pique interest, not overwhelm.

And while the fold is significant, it's by no means the be-all and end-all. Thanks to flexible design, folds could be placed in different locations on different devices.

A fantastic About Us page takes visitors to a different world, each part building upon each one to tell an intriguing story.

Instruct users to perform an step

The About Us page isn't just a place to introduce your company, it's a powerful tool for driving actions. And one of the best ways to do that is with a clear call-to-action (CTA) at the end of your page.

Consider this: You've recently taken your audience on a an adventure through your brand's story. They are aware of your identity, who you are, the values you stand for and the reasons you're amazing. This is the ideal time to ask them to go on next steps in your direction.

Maybe that's browsing your product assortment. or signing up for your email newsletter. or following you on social media.

Whatever it is you're looking for, your CTA must be clear appealing, persuasive, and accordance with your overall branding goals.

Here are a few CTA suggestions to think about:

  • Shop our latest collection. This is a great option if you are looking to increase sales or show off your brand's offerings.
  • Join our community. It is an excellent way to build your email database or a social following.
  • Read our blog post. This is the best option for those who want to establish your company as a thought-leader and provide value beyond your product.
  • Connect with us. This can be a great option for those who want to engage in a discussion and develop relationships with guests or partners.

It is crucial to make your CTA appealing and unavoidable. Make use of action-oriented language, attractive style, and an enticing value proposition.

Make use of concrete numbers

The numbers can be your most trusted companion. They provide credibility, understanding as well as impact to your story. What kind of numbers are we speaking about?

Think stats like how many customers you've handled or how many items you've sold, or how your business has grown. Maybe it's the prizes you've received, milestones you've hit, or how long you've been operating.

In this case, instead of telling people that you've got "a lot of happy customers" it is possible to say "we've had the pleasure of serving over 10,000 satisfied customers." As opposed to "we've increased our sales by a significant amount" it could be "we've seen a 150 percent increase in sales during the past year."

The numbers make your achievements tangible and impressive. They aid potential clients in understanding the magnitude of your business, your expertise, and your expertise.

A word of warning: Don't go overboard. You don't want the About Us page to read as a textbook for math. Choose your most impressive and relevant stats, add them to the narrative.

A good general rule is that of the three. Choose three important numbers to feature, and integrate them into your narrative. Anything more than this, then you're at risk of overwhelming your reader.

It is also important to consider context. One number might not be a significant factor to your reader. It's all about when you add a rationale for what it means.

Make sure that people know what you're all about

There's a story you're proud of Your About Page is the ideal location to share the tale.

Be aware that your About page doesn't only talk about what you do It's also about why you do it. Show your passion, and be painfully transparent and authentic, and invite your visitors to be a part of your journey.