The best way to increase equality, diversity and inclusivity in the workplace |

Sep 13, 2022

Since employees' psychological, emotional, and environmental demands have grown more evident Employers have recognized that they have to take action in order to assist their teamsotherwise, they risk losing the team members. This includes more interests as well as investments in diversity equity and inclusion (DEI) initiatives within the workplace.

While this shift is promising, it's also been the subject of a lot of confusion. We talked to DEI experts and thought-leaders to understand what DEI is, what it means, the tenets of establishing a solid DEI strategy, and tips on making it effective.

Dive into DEI The lessons you'll gain

What is diversity, equity, and inclusion in the workplace?

One of the biggest errors I've witnessed companies commit in the 15 years I've worked in DEI is to view diversity as an exercise to check boxes. Businesses will only focus only on the statistics -- for instance, the proportion of their workforce that are Black, Indigenous, and people of colour (BIPOC) or the amount they've contributed to a cause -- and miss all important, subtle information that reallyimpact the employees they employ.

Since DEI is so much bigger than the other.

In reality, DEI does not just mean making sure you've checked boxes when hiring practice. I always find it helpful to start by breaking equity, diversity and inclusion down in order to understand what each of those terms mean.

Diversity Diversity is the term used to describe that individuals have diverse experiences, backgrounds as well as lived experiences. It could be based on gender, race and ethnicity, sexual orientation as well as their socioeconomic or educational background. Each employee is a unique individual with a distinctive background that is woven from multiple identities and experiences who make their identity.
Equity Equity is the method to ensure that all employees enjoy an equal opportunity, regardless of their unique circumstances. Every person has their unique circumstances in life: some are caretakers of their parents or children, others have disabilities, Others are not able to have access to accessible water or healthcare that is affordable. A workplace that is equitable involves making sure that everyone regardless of situations, begin their careers in a fair and equal playing field.
Inclusion Inclusion in a work setting, means understanding that all employees come from different perspectives and backgrounds, and yet still inviting them all to have seats at the table.

Truly integrating DEI in your work environment means critically advocating the cause of equity, diversity and inclusion across every aspect of your business. It means learning to analyze every step within every department through the DEI perspective -- whether it's the partnership you select to support to how well you advocate for your employees outside of your workplace.

DEI is about the things that we see however equally significant are, the things we cannot see: how supported employees feel, whether they feel like they have a sense of belonging in the workplace, and whether they feel like they are able to communicate freely with their managers.

The effects of diversity, equity, and inclusiveness

It's hard to overstate the effects of diversity, equity, and inclusion for both your employees and your organization.

Of course, it seems clear why diversity, equity, and inclusion matters for employees. People want to feel at in their workplaces: they would like to meet people who look like them, feel confident in their ability to fail without fear, speak up safely, and feel you don't need to hide their personalities in the workplace.

In the beginning I was unable to imagine a pathway to being an executive since I was an Black and single mother of three. In the beginning of my professional life, I believed I needed to have an answer to any question, and ensure that my hair wasn't in its natural state so that I could be successful. It was only after I made the decision to join organizations who understood where I was at that I realized that all my beliefs that weren't my power weren't actually my power. In fact, I've heard many others share similar experiences.

The data supports these stories about how a strong DEI environment affects employees. According to studies conducted by BetterUp and BetterUp, employees who feel a strong sense of belonging in the workplace report, in an average

  • An increase of 56 percent in work performance
  • A 50 percent reduction in the chance of leaving
  • A 75 percent reduction in employee sick days
  • Employer Net Promotion Scores (eNPS) which are higher by 167%

This is a clear benefit for employees, however they're highly beneficial to businesses that value DEI. In addition to the numerous advantages of an engaged workforce, lower rate of turnover, higher job satisfaction and a decrease in absenteeism businesses with a greater diversity of employees are also more likely to see above-average profitability and an better ROI, and a higher proportion of revenue from innovation.

This is the kind of result that don't just come from completing forms, instead, it comes from making the work to ensure that the employees feel secure psychologically. When employees feel they can risk their lives and feel supported or that they have the confidence to speak to their supervisors with any questions or suggestions, businesses reap these benefits.

This is the time for employers to learn about their teams' brightest, boldest ideas and the type of critical feedback that can truly improve an organization.

How to build an equitable, diverse and an inclusive work environment

If you're looking to figure out a DEI strategy that is more than ticking boxes, we'll break down the steps you'll have to take to begin making sense of and implementing your goals.

Take stock of the place you're at

First thing you'll need to accomplish is gain an understanding of the way DEI actually looks like for your company. This is a daunting process if you're not starting the DEI journey , as it can be daunting to see where your gaps lie. However, this is essential since without collecting the basic data, it's difficult to monitor the changes you've made in time.

A good method to begin is to start by creating your own engagement surveys as well as collecting self-identified diversity statistics about your current employees.

Be aware that the data you collect can tell a story, not just regarding the results of your DEI efforts, but rather about what's happening in the world and more broadly. For instance, you can't look at employee engagement from 2019 to employee engagement in 2020 without talking about the impact of the pandemic. By that same measure, take note of the context of events that are happening locally and globally each year to help you better understand the influences on people's lives.

Go on a listening tour

Although a survey may help you get a wonderful initial impression of how employees are engaged at your organization but don't simply stop there. Surveys can provide a wealth of data, but when you don't speak to people directly, you'll miss crucial insights and feedback.

It is generally recommended to approach this through coordinating meeting with your CEO directly. The majority of times, the opinions of employees aren't passed on to leadership, since they get passed through the management chain. It is a chance for the CEO to have a conversation directly with a particular group and really hear their comments on their thoughts, worries, and concerns.

We begin by inviting people to voluntarily join groups based on diversity dimensions (such for instance BIPOC and LGBTQIA groups). There's never a cap to the number of people that can be a part of the group since everyone deserves to have a voice. I engage with every group before letting them know that during the session it will be an opportunity for the CEO to pose questions, and then a amount of time to ask questions and feedback from the members.

After that, I instruct the CEO about the kinds of questions they should be asking employees to get valuable feedback. They will create his own questions of course, but I would also recommend asking questions like:

  • "What do you think are the best actions you think will help the company?"
  • "What are some of the things you believe would benefit me in my role as a leader?"
  • "What do you think will aid our business goals?"
  • "Here are the top objectives I'm working towards. Right now, from your seat, what do you think will hurt or help these goals?"

Prioritize needs

Participating in the listening tour as well as conducting an engagement survey can typically uncover dozens of DEI aspects for an organization to consider working on. This is totally normal -in the end that when it comes to DEI work there are many ways that an organization can continue to improve the customer experiences.

But the truth is that the majority of companies have the resources and time to implement DEI initiatives. In fact, according to the research conducted in 2022 by Culture Amp, only 34 percent of Human Resources and DEI practitioners feel they have sufficient resources for their DEI initiatives.

Clearly, prioritizing is necessary. But how do you know what tasks you should first tackle?

Start by sorting through every piece of data as well as feedback and information that you've gained from your audio tour or engagement survey, and data collection. I generally find that I can group the information into three main types:

  • Tasks or initiatives that should be implemented (but aren't)
  • Current needs
  • Goals for the long-term

After you've categorize the information you've gathered, look over each by risk. What are the current risks that put the company at risk legally? Anything that's putting the company or its employees at risk is a must-have.

After that, take a look at initiatives that may be easy to implement or could be more urgent. Make sure you are realistic in what is able to be accomplished each quarter, then plot the plan of action with a map.

Keep in mind that DEI work is a continuous process. The company's DEI requirements will always be changing, which is fine and you should leave some room on your roadmap Don't be scared to have your requirements for the future change.

Participate with leaders and managers DEI Training

Based on James K. Harter, Gallup's chief scientist for work-related management, managers are responsible for at least 75 per cent of the elements which cause employees to quit. Yet, just 41 managers are reported to have been in courses or classes that are focused on DEI.

It is a good thing that explicit training can solve these issues and help managers to apply an DEI lens to everything they perform, from interviewing , onboarding and onboarding, and facilitating effective one-on-one sessions.

Example of a live streaming training for DEI program initiaitves

Don't stop at the managers in terms of training, also. Leaders of companies may not get enough time to spend one-onone with teams, but true commitment to DEI should begin from the highest levels. Leaders need to be involved with DEI rather than simply making an announcement on a website, and training through video, in-person or joint hybrid sessions will help ensure they are bringing an DEI perspective to each decision they take.

Measure your success Then share it with others.

When you are tackling initiatives on your roadmap make sure you monitor and evaluate the outcomes of each. For instance, if your goal is to have a higher percentage of BIPOC employees who are in leadership positions be sure to keep track of your efforts and the results. You should consider identifying and measuring the followingaspects:

  • What is the most significant increase you have made in the percentage of BIPOC potential candidates that are you have in your pipeline?
  • What ways have you diversified the job boards that you place ads What job boards have you diversified your advertising
  • Which BIPOC employees are you promoting to higher positions?

Once you've documented the progress the company has made and shared that information with the company at large through a town hall or asynchronous video update. This lets employees see that you're actually actioning their feedback during the listening tour while also communicating the progress that you've made.

Six tips for promoting diversity, equity, and diversity at work

There are many methods to boost DEI in the workplace as well as every company's journey is different. However, there are a couple of tips that you could use in order to identify ways to increase your DEI.

1. Lean in to difficult moments

Another example of this can be found by the hiring freezes that many companies are currently experiencing. The hiring freeze is challenging to manage, however it also provides the space and time to evaluate what your current recruiting and hiring procedures are like. Take this time to ask yourself:

  • What can we do to expand our Careers page and our panel of interviewers?
  • How can we ensure that diverse candidates can see themselves at our company prior to their arrival?
  • How do we make sure that the process of interviewing, whether it's remote or in-person , accommodates disabled people?

Each time you're faced with a problem, there's an opportunity to improve.

2. Don't focus solely on outcomes

While you think about the details of your DEI initiatives, it can be simple to establish objectives that solely focus on outputs. But don't forget the inputs also serve as an effective driver of transformation.

For instance, your output goals could be to increase employee diversity to the amount of X percent. This is an important ultimate goal to define, however it'll be affected by many smaller actions that you take for example:

  • You must commit to filling your recruitment pipeline with at least 50% minority-owned candidates
  • Ensure that 75 percent of jobs boards that you list to are geared towards minorities.
  • Re-examine your benefits program in order to ensure transgender women and female employees are properly protected

Use that level of intentionality when you create your DEI strategy, and you'll discover a myriad of positive improvements made throughout your company.

3. Design spaces that foster the connection

We've set up Employee Community Groups (ECGs) to promote a sense of belonging among employees. Hundreds of employees are part of our six ECGs, and each group receives all year-round funding, a mission statement, and an executive sponsor in order to host workshops and organize events.

ECGs as well as similar ECGs and similar groups (whether they're held on Slack, in person, or via video chats) are a great way to create safe and secure places for employees to meet and unwind. And as we've seen, that's invaluable to mental wellbeing, happiness, and belonging of your team.

4. Respond to social justice moments

Companies today are increasingly global. This implies that at any one point -- there will be workers affected by global issues. This could be the conflict in Ukraine, the loss of abortion rights or a devastating earthquake in Haiti leaders must be responsive to the events that matter for employees.

Every social justice issue will require a public announcement from your CEO, of course. These can be extremely powerful and uplifting, however when we think of how we can respond to such events, that mainly means looking out for your affected employees. You can ask yourself:

  • How do you respond to employees who have a death in the family?
  • What can you do to help employees who are denied access to certain rights?
  • How can you create an environment and provide support to people who have experienced a trauma within their community?
  • What do you think about acknowledging your the experience of employees?

When you respond to situations of social justice by showing support and understanding, people are aware that you care about them and care about them. What happens when that moment is not appreciated? Employees leave.

5. Don't ignore smaller opportunities for change

In the course of implementing the DEI strategy, it can be very easy to fixate solely on your goals. However, really accepting DEI is a matter of looking at all activities by looking through an DEI lens. When you do that then you will begin to look at smaller, no-cost ways to improve DEI within your organization.

For instance, at , we've begun to take a closer look at our partnership. There is no cost to work with an organisation in order to make an impact. So what can we do to expand this program? How can we better use it to aid more Black-owned companies or people who are improving their conditions in prison system?

Companies are often so busy watching their North Star that they miss opportunities such as those. Be aware of the small potentials.

6. Make sure you remember to purchase your item

When you're done with the day, all of your employees are hard at creating a new product or service to end customers. So make sure that you include DEI in that. Is your marketing inclusive? Are you supporting diverse needs? Does your software take all users' demands into consideration? Or are they accidentally exclusionary?

These are massive components that will determine the success of your company So make sure they're an integral part of your plan.

Take the first step in your DEI journey