STAKEHOLDERS

   Internal  

• The Product Team as well as the Payments
• CSM and Support

   External  

• Customer/Seller
• New Vendor
• Current Payment Processors(Cards only)

   Overview  

If a client churns or opts to transfer the subscription they have on their current subscription to an unknown vendor, we must change their subscriber's details that are stored in our database. Then, we change the subscription information of the account to the New Vendor. The process usually takes approximately 10 weeks.

   RELIABILITY RELIABILITY  

Migrating active subscriber/subscription data from the system and handing over the existing tokens via our existing Payment Processors to the New Vendor. Once the transferred information before being given to the Seller , the Seller is responsible to cancel subscriptions made through the System in order to prevent unintentional rebills, and consequently customers' complaints.

   SCOP SCOP  

• Transferring subscriber's active data for the Seller.
• We're working with our existing payment processor and the vendor's New Vendor to facilitate the transfer of payment tokens.
• Only can only be used to purchase Credit Card tokens; due the compliance requirements and laws The business isn't permitted to exchange PayPal tokens.

   PROCEDURE  

Subscription migration is a procedure that involves five steps:

1. The company will supply active subscribers and subscriber lists, depending on what is the essence of the payments and processing.
2. The processor is required to send an official letter of intent (LOI) to the directions of the processor that outlines the procedure for exporting the token as well as the newly-appointed Vendor. The LOI is distinct between Processor as well as Processor and Processor. Processor is different from Processor in comparison to Processor.
3. This seller is available to join along with the brand new Vendor and the existing Payment Processor for the purpose of helping make it easier to transfer tokens.

2.a. Current Processor will verify the AOC as well as other PCI related information of the New Vendor.

2.b. Once we've completed PCI confirmation, we'll provide to the New Vendor with appropriate information on the next steps that they need to take in the process of moving and the timeframes of (but is not required to be restricted to):

• Special protocols specifically designed for transportation which can be used by processors which allow the exchange as well as the receipt of files containing tokens. This could also allow sharing PGP keys (Public).
• Schema for the file is requested by the vendor along with the correct mapping ( which will provide the key or attribute for the tokens).
• There are specific steps that it can take to encrypt and decrypt information.

1. The tokens will be transferred into the new Vendor's account via the Processor that is currently using.
2. Seller will end the current subscription to reduce the double-paying.

   REQUIREMENTS  

• The Vendor's site currently PCI-compliant and fully PCI.
• If you receive PAN numbers, other precautions to protect yourself in accordance according to the guidelines from the processor must be followed.
• Store to which the subscription needs to be moved.
• The date that will be utilized for the transfer and the day of the last bill.

   Responsibilities  

1. :

• Connect new sellers and sellers to current Processors.
• Make a note of your intentions to every processor.
• Details about shares held by active subscribers. The shares are separated into sections by Processor.
• If Recall References are shared, they are used to identify. the tokens.

1. Seller:

• Contact the New Vendor contact details and provide all the documentation required to be fully compliant.
• Set Cancellation/Deactivation date on the subscriptions they wish to migrate off of the System.

1. The Processor of the Future:

• Make contact with New Vendor and confirming compliance to the specifications.
• Inquire about a letter of Intent. begin by releasing tokens. New Vendor.
• Collaborate with New Vendor for data transfer and creating schemas for New Vendor. New Vendor.

1. New Vendor:

• Join the processor utilized.
• Each document must be supplied according to the specifications of the current Processor.
• Find out more about schemas by using Processor in conjunction with the recall reference (Identifier) From .
• Distribute sample data to each processor, in order to ensure the correct mapping of data.

    Rise  

• Security of the data: The vendor and the newly-created Seller are accountable to ensure the complete security of information once they have left its system. Seller is responsible for making sure that customers are treated with respect to their personal data.
• Rebills Seller must ensure that subscriptions have been cancelled prior to the renewal date to that New Vendor, to avoid the double bill.

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