Offer Discounts to Customers How Creators Can Optimize Sales -
The last update was on August 4, 2022
Selling your digital products and services online requires just the same amount of planning and preparation as making them. It requires a compelling and effective marketing strategy and a receptive audience and a trusted selling platform. But what happens when all of that doesn't translate into better sales figures?
The best place to start is to offer discounts to your customers.
Everyone enjoys a good sale With a survey concluding that 88% of American consumers used discount coupons for 2020.
So what does it take to effectively promote discounts for downloads, subscriptions and online memberships? Here's what digital creators need to think about before slashing rates.
Offer discounts only after taking into account the fundamentals
Selling online is a great option to earn money doing what it is you love to do. But, remember what you're selling in the first place: to earn cash. Consider the following elements when deciding whether it is appropriate, what, and how to give discounts to customers.
What's your profit margin?
The fact that you can offer your products on the internet with little upfront cost is one of the major advantages of being an online creator. But, you'll still require the right business strategy to succeed.
Prior to offering discounts to your customers, you need to calculate:
- Your expenses for business (subscription fees to graphic designing software, tools for managing social media and maintenance, hosting for websites, selling platforms etc. )
- The profit you must/aim to earn
Combining these two numbers provides you with the magic number that you have to reach each month. This will guide you on the best way to price your items and apply discounts accordingly.
Who is your customer?
Everybody loves sales, regardless of age, gender or income. But keeping these things in mind will help you know which deals to offer and how to make them available.
The creation of customer personas is a effective method to achieve this. Below are some categories that can help you think about the people those who might be looking for your services and how to offer them discounts.
- Age
- Gender
- Location
- Profession
- Income
- Family (marital status (children, marital status)
How can this data aid decisions when it comes to promotional activities?
First, if you've already determined the monthly minimum amount that you must make, estimating your customer's budget will help you focus the sweet spot for discount that is a value which entices customers but still manages to make you a profit.
Second, real-time customer personas can aid in choosing which products to include in sales bundles or buy one, get one deal.
What is your schedule and store look?
Getting your products in front of customer eyes is an accomplishment that is a feat in and of the sense of. Once you've done it, the first impression counts your storefront must provide details about yourself and your products, along with detailed product descriptions and an easy checkout process. This shows legitimacy, boosts buyer confidence, and makes an impact.
If you have a range of items, you'll have to decide which ones you can discount for customers to be enticed to buy more. This is where having an accurate customer persona really can make a difference. It will help determine what items can be used as a coupon or offer, and which look appealing enough to be kept for full price.
For a trainer or coach offering free consultations or trials You shouldn't be tempted to overbook yourself to gain more customers. You will need to review the current volume of clients and availabilities prior to launching any promotional campaigns.
Which types of discount to offer
Professionals who are smart know there's more than just a sale to be had when providing discounts to customers. Getting the most out of special deals means giving the right one in the appropriate time.
Digital downloads (Ebooks, printables, presets, sewing patterns etc. )
Reduction in percentage
This is the most commonly used type of sale and those who shop online love it the most. Recent research shows it that the 74% of digital coupon customers prefer a percentage discount to other kinds of offers.
What should you look for
For cheaper products, customers generally perceive a better deal in percentage reductions versus dollar amount discounts, even though the savings are identical. As an example, a promotion with T-shirts priced at $20 for 25% off will get more attention than one offering five dollars off the same 20 T-shirts.
What is it and how to utilize it
- Attract new customers and grow your list of subscribers by giving 10% off the first time they sign up for your newsletter.
- Rewards loyal customers with a 20% discount when they make the next purchase.
Fixed Amount Discount
Another common form of discount is one which provides a set amount of the price of the product. As with percentage reductions, messages are the most important thing.
What should you look out for
Get the most out of fixed amount discounts using them on more expensive items. See how different $50 dollars off of a digital print poster seems as compared to providing the same item at 33% off. Consider applying it to pricier merchandise that hasn't done consistently over the years.
What is it and how to utilize it
- Provide a predetermined discount on purchases of a minimum total. As an example, you can get 30 percent off any purchase greater than $100.
- Allow customers to buy and redeem digital gift vouchers for $5, $10, $25, or more.
Buy One, Get One
BOGO offers are essentially offering two products for 50% off. There's no reason to wonder why this is the type of discount most often favored by 64% of customers all over the world. The type of discount you offer can help you cross-sell items and introduce your customers to goods they would not typically purchase.
What should you look out for
Make sure you are aware of the products you bundle and consider the needs of your customers. Are the possibilities of combining products of different categories greater than the possibility of the cart being abandoned? Or should you play your cards safe and offer similar products even if you have to give something that may have been bought separately?
How do you use it
- BOGO offers to your email list, and give customers a free item when they buy a new product at full price.
- Advertising Buy One, Get One specials via social media. Make a multi-slide reel with all products that customers can mix and match for the discount.
Bundle discounts
Offering multiple products for sale can be a fantastic opportunity to boost sales and improve your AOV (average order value). Research shows the fact that 29% of consumers would purchase an item they never planned to purchase if it's highly marked down. Brick and mortar shops use this type of discount to rapidly get rid of stagnant inventory so that they can make room for the latest products.
What to look out for
If you are a digital artist with infinite storage space, you must keep your margins in mind prior to offering multiple products at a reduced cost. Also, remember that with bundle discounts it is all about timing: One popular tactic is to offer this discount toward the end of the purchase. If someone decides to buy something, provide the items that are related to it with a discount price during checkout.
What is it and how to utilize it
- Create a pop-up on your checkout page that displays an assortment of related items.
- Feature a bundle discount on pages for products with complementary items listed below or on the sidebar.
Supply and time-limited offers
The web is accessible all hours of the day, which reduces the urgency needed to shop when on the internet. Applying time-sensitive discounts or restricted-supply deals encourage customers to act quickly. Additionally, you can make use of seasonal or holiday offers to benefit from more shoppers or to promote items relevant to particular seasons.
What should you look for
Plan your discount calendar ahead of the time. This can help you plan your the launch of new products and also your social media content. Be aware of timings for sales duration The goal is to make them small enough to create urgency, but big enough to ensure adequate marketing and customer awareness.
How do you use it
- Send birthday discounts to customers who have previously purchased with your company.
- Give digital Christmas coupons to your mailing list.
- Take part in Cyber Monday with significant discounts.
- Incorporate sales for seasonal goods in your newsletters. For example, if you create vegan cookbooks, give discounts to your top soup cookbooks at the start of the fall season.
Freebies
Although technically, they are not discounts, freebies can be the perfect opportunity for sellers to build awareness and drive traffic to their online store. This kind of promotional strategy is perfect for digital creators because you incur no losses in terms of money.
What to watch out for
Everybody loves free...but the purpose of offering giveaways is to encourage customers to purchase eventually. Be sure to provide examples that showcase your finest performance and leave the audience wanting more. For example, if you're a fitness coach, you can offer your customers a free week-long meal plan that includes only lunch options and workout regimens that are targeted to a particular area.
What are they and how to utilize them
- Provide free PDF templates across your social media networks.
- Combining less well-known items as freebies when customers purchase products at all price.
- Promote free items in your mailing newsletters and hyperlink to your store's page to drive visitors to your site.
Subscriptions, Memberships and Software
Are you thinking that giving discounts to clients is only for downloads? As a coach, instructor, or software developer, there are plenty of ways to promote memberships to your classes, as well as subscriptions to your program.
Free trial/Freemium plan
Giving a trial-free of your course material or program is an effective way to draw and keep new customers.
What to watch for
In the case of product-based marketing understanding your target market is vital: What do the potential customers looking for? How can you show them only enough of your products or products to get them to choose paid choices?
What can you do with it?
- Offer a free version of your software that has limited capabilities.
- You can offer a full version your program for a specified time.
- Offer a trial of exercise plans, or even courses.
- Create savings for opting for annual payments vs. monthly.
Free consultation
Free consultations can be a great way for coaches and other service providers to earn the trust of their clients. Offer a quick, live meeting over Zoom or via a messaging platform. Customers can describe their specific issues (weight loss, nutrition or parenting issues) and then you'll be able to provide a structured plan tailored to their needs.
What should you look out for
The first step is to have to decide what time frame you'll have available. Do you want to target a local or international audience? There could be differences in time that are an important factor in scheduling. For both of these reasons you should announce only limited availability (i.e. the first 10 people to respond) and be clear as to what you're offering and for whom it's appropriate.
What is it and how to utilize it
- Feature a 'booking' button on your store's homepage connected to Calendly or another online software for scheduling.
- Free consult offers to members of your mailing list who had not previously booked or purchased through you.
Free webinaror Q&A
Creating live events is an excellent way of getting more people to know about your products and services. While you won't be able to devote enough time to each particular participant, this approach may be less intimidating than a 1-on-1 consult.
What to look out for
Pick a general topic that your audience is attracted to and be ready to address the questions! Aim to provide valuable information but not trying to sell your services, yet don't go too far into specifics to keep them coming back for more!
How do you use it
- Make a live event on Facebook and share it with your social media account along with your site, email, and.
What marketing channels should you make use of when offering discounts to customers
Even the most well-planned discounts will fall flat when they're not promoted effectively. Utilizing the right marketing channels will increase the chances that your offers will be noticed by the people you want to reach and encourage the people they are to make a change.
Social media
If you've not yet set up a page on social media for your products, now is the perfect time to create one. This is your primary method to get your product or services discovered.
- The creation of your own Facebook business page makes your business appear more professional, and will allow millions of customers all over the world to connect with them. Use your page to promote promotions, as well as interact with your target audience. Join relevant forums to find out more about your niche and increase awareness about your offerings. Additionally, you can use the platform to create and market live events for free and also pay-per-click advertisements.
- Instagram is the best tool to capture your audience's interest, showcase your goods or services, and drive visitors to your shopfront. A recent study found that 33% of respondents said they had used discount codes discovered on retailers' Instagram pages to buy online. Make posts that feature the sale items and incorporate discount coupons within the description. Connect your store's website to your bio for an easy way of directing customers to your site in a matter of minutes.
Email marketing
Marketing emails are notoriously loathed by customers. However, don't abandon your newsletter for good: A surprising 81% of online shoppers prefer receiving emails with discount announcements or sales. Increase the number of emails you send out by providing sign-up discount coupons and freebies, then use it to give customers special discounts, and bring customers to your site.
Your storefront or website
As a digital creator A dedicated area to showcase your services and products is vital. Utilize social media as well as emails to drive more sales to your shopfront which gives customers a more in-depth look at your products and inventory. Use pop-ups and related product windows to promote bundles, BOGO discounts and more.
No website? Problem solved! Link your store to your social media profile and link your items to millions of online shoppers. Learn how simple it is on this page.
In the average, shoppers who make use of discount codes are an average of 24% more than shoppers that don't. Being a digital creator you have it in your best interests to locate an easy and effective way to provide discounts to customers.
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