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The majority of customers require an additional reason to make purchases. Experiences that are personalized and real-time with the ability to communicate in real time with companies can ensure that their clients are content with their purchase. In addition, it assists in building customer loyalty. This is where the idea of conversational commerce is discovered. This trend is gaining momentum and could change how companies interact with their customers. According to estimates, this will lead to approximately 300 billionin total spending across all nations by 2025. What is"a "purchase"? How will your company gain through this purchase?

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