It is the SaaS Content Marketing Playbook to aid you in creating more B2B B2B marketing

Feb 3, 2023

A lot of SaaS (software as services) companies focus on rapid expansion. We are taught to think about the immediate things, such as growing subscribers, as well as more sales. And for some companies...sheer volumes! Volume was the most important thing (yes it was the same as content).

But the market has changed. SaaS firms are now facing lower budgets as well as a volatile market in which any attempt is seen as successful. That is, B2B marketers can do better with lower budgets. The volume plays don'ta sustainable, intent-driven marketing plan make.

Alternative approaches for SaaS Content Marketing. In this blog, we'll discuss about the issues with content marketing, and gain insight from the experiences of real marketers who have tested and proven different methods and channels which you can use and implement.

The Content Marketing Playbook for B2B

  1.     What's new on the internet? SaaS Content Marketing
  2.     The most efficient channel to make use of for SaaS marketing and content
  3.     SaaS Content Marketing examples to learn from
  4.     Content marketing using video in B2B SaaS
  5.     Content strategy recommendations for SaaS companies
  6.     Finishing the procedure

What's wrong with SaaS Content Marketing?

We'll look at some of the most widely used marketing techniques that we wouldn't suggest.

Cold email messages sent in cold formats that have little or no content.

For people who aren't acquainted with the idea of cold pitches, it's generally an email to reach out and has no additional material or information to provide. The person receiving the email isn't sure what the goal is, or what it's supposed to do, and the person receiving the email hasn't received any incentive to consider the product or service you offer.

This could have been effective in a period when people are more inclined to emails that constantly enticed consumers to purchase, however this is no longer working. Customers are getting a continuous series of emails by these messages but they don't take notice since they don't offer any real benefit or details about what the product's benefits to customers.

Phil Strazzulla, the founder of SelectSoftware Reviews, a website that was created to aid HR managers in choosing the top SaaS platforms. He agrees with:

"The most effective method for 2023 is cold outbound mailing with no help. We all receive a great deal of emails from people we've never met thanks to software such as Outreach, Apollo, and SalesLoft which let you automatize and increase the number of outbound marketing messages."

The article further mentions "Marketing teams must pair this strategy with ads targeted at similar demographics viewers with methods for contacting in addition to mailers in offline modes if the budget allows for it."

Content that is general and doesn't target a specific group of people

You may think that that the same content will be appealing to all your viewers However, it's not so. Each audience has distinct needs. Therefore, you need to modify your content to meet and perhaps meet their needs.

B2B clients are looking to learn what they can get from your product to meet their demands. They're seeking evidence to prove the efficacy of your service or product. They're also seeking suggestions on how to help improve its performance.

One of the top examples is HubSpot. HubSpot blog HubSpot blog HubSpot blog is a fantastic resource for knowledge that will solve many of the problems that affect the individuals who they're targeting, which includes professionals in marketing, sales and experts in customer support.

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The content in long format is only for the pleasure of those who enjoy it.

Content that is long-form won't be going away anytime in the near future. However, it's not an obvious choice in the eyes of people who have lots of tasks to complete and appear so active. Yet, many B2B companies have similar guides to their own, so gates and nurture sequences aren't having the same effect as they did previously.

This is also true for long documents, such as white papers and research reports. They can be challenging to read due to being highly technical, and are only attractive to a select group of potential clients. Long case studies as well as a source of social proof may be hard to attract attention. Do you really wish to be seen as a separate option from the marketing professionals' display?

If you've spent money on lengthy written material, think about making it into short video clips so that it is easy for users to read and distribute.

In this instance an example of a content marketing agency Marketing Omniscient Digital has videos of their case studies they've got in addition to their regularly written cases reports. This is a fantastic way to showcase the outcome without having to scroll through all the content for purposes of watching it (which majority of us are required to do).

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Imitating invisible rivals

This scenario is quite commonplace for businesses. They publishes blog posts that are replicated by rival blogs posts, in a sequence of posts, in succession. This is a known SEO strategy and is often employed by companies who offer software to other businesses because these firms often look at other SaaS businesses as rivals, even although they're competing with them in various marketplaces and market segments.

Yash Chavan, the co-founder of SaaS-based company that focuses on marketing through Influencers Saral believes that copying other companies and blogs isn't an effective method. Chavan suggests:

"Understand that each product's marketing market, products and services differ... therefore various elements are beneficial for each product. Make use of your strengths to the greatest extent. For instance, if your tool has the capacity to acquire new data (e.g. survey instruments) Then you can take advantage of the results to come up with distinctive material. If your product requires that you invite other people to purchase it, you can make use of the referrals you receive to promote your product. Try not to do what the blogs on marketing recommend to you. you do you!"

The most efficient channels are SaaS content marketing

The most effective ways of reaching your clients depend on the type of target audience and the issues you are facing, however, there are four channels which could be efficient and effective for SaaS Content Marketing, which also includes video!

1. SEO and always-green content

A few examples of the types of content that can last forever include:

  • Content from the product
  • Guides to how-to
  • Industry-leading practices
  • Success stories of our customers and testimonials from customers

If you wish to make your content to be search engine-friendly, You must increase the exposure of your website in search results by making use of search engines like Google as well as YouTube. This means creating backlinks (links to other websites) in addition to writing compelling text and including keywords in your description as well as your content in order to increase the search engine's relevance.

2. Email

Email marketing is among of the most traditional methods of marketing and continues to be one of the most effective. The strategies that are employed for marketing via email have evolved with change over time (bye cold pitching and bye) But, it is an option that is still viable for SaaS marketers.

As you develop relevant content, you will be able to meet the needs throughout the buyer's journey, including guiding the readers of your blog at ease and informing new customers via videos, reminding customers of their expiration dates or even offering discounted upgrades. emails let the sending of your emails targeted to specific segment of the customers.

Email also provides a unique one-on-one experience between you and your prospects or customers...something SEO and social media lacks.

This instance from Zoom shows the ways SaaS enterprises can benefit of emails to upgrade their services and renew them.

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3. Event (IRL and also virtual)

Social gatherings in person , such as events, seminars and conferences, despite not being as prominent during the crisis, have returned as more people are craving occasions for socializing and gatherings that are live.

Events allow you to build relationships with clients and potential clients, gain a fresh perspective on market trends, try out your brand-new ideas and products. You can also make connections with influencers, potential partners and industry experts.

4. Social media

  • Use your business's profile on Twitter and Facebook to share important information with the people you want to reach. The people who are following your company's profile on social media have decided to believe in your brand and may purchase from you soon.
  • You can share your contents (videos!) that customers have created using your service or the product you provide. The genuine content that your customers could give them an increase sense of belonging to your business and be interested in learning the details.
  • Engage with users who post comments on your posts or have queries via social media websites. Respond directly via messages to build stronger relationships with your customers that you may be interested in.
  • Do not forget to mention influencers as well as the most renowned experts in the area! Connect with them on social networks, and ask them for their permission to impart their expertise to other bloggers and videos, or posting blog articles, or even participating in an meeting.

SaaS Content Marketing examples for users to learn from

HubSpot

Hubspot has posted blog articles since 2014 and since then has become one of the biggest story-telling success stories in marketing with blog posts.

The blog for the business is used by the business to develop content to draw new customers in, as well as to offer the value of existing customers to the company. Marketing blogs are a fantastic source of information about topics like marketing automation social media marketing. blogs, as well as different subjects.

What makes HubSpot distinct is that it utilizes various formats.

In this instance, HubSpot uses a mixture of HubSpot Ultimate Guides, Podcasts along with videos included in blog posts. This provides users with the option of picking.

HubSpot Academy is another key aspect of HubSpot's process of creating the creation of content. Its academy online provides short lessons on everything from basics of marketing like generating leads through social media or designing an email drip system, to advanced certificates like those that confer the Certified Inbound Marketing Certification.

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What's the solution?

  • Our focus is in helping our customers resolve the root of their problems.
  • The diversity of content accessible attracts diverse individuals and broadens the range of topics
  • Genuine voice, not trying to do the impossible to make it difficult to come across as funny or clever.

Microsoft

The blog is called Office 365. Office 365 blog, Microsoft is launching a blog with information that can help customers make sense of their choices and use scenarios . The blog offers customers advice on how to maximize the benefit of their subscriptions.

Microsoft has done fantastic work with the Microsoft 365 University website. It was developed to be an online community that could be used by teachers and students. They could get more details about Microsoft 365 products and services.

In addition, they provide an online class " Create Your First App," where students will learn to design applications using Visual Studio Code and Azure DevOps Services.

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How does it function?

Microsoft was focused on developing an eBook - or video-based application that could live for 18 months and let people read through the materials at their own pace. This means that there is no need to continually create new content  which allows Microsoft to concentrate on satisfying demands of customers.

Adobe

Adobe has announced CMO.com, a magazine/magazine that provides value to its readers through articles that address the major challenges facing digital managers. This publication features articles written by experts in the field as well as views by Adobe regarding technology, product and technological advancements in business.

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This is a great illustration of the ways SaaS firms can leverage content marketing in order to build and maintain customers' relationships, which could increase revenue.

What's the reason why this happens?

The reason it works is because the content of CMO is non-product-specific, which means they aren't focusing on their business's products and services. Their content concentrates on problems, trends and opportunities for the prevention of technological disruptions that could disrupt the online world.

SARAL

SARAL is a well-known marketing platform that connects influencers and companies. Their blog provides valuable information regarding the specifics of marketing through influencers. It's and not only used for marketing the product, however, it also assists consumers (marketers) to create successful campaigns.

The chief executive of the business doesn't just post blog articles, but also promotes his principal ideas on fifty social media platforms every week. It means he's reaching more people.

What's the reason why that it's efficacious?

Yash Chavan who is the co-founder and CEO of Saral and CEO of the company, insists that changing the business's focus with the publishing of two blog posts per week and the spread of two topics across fifty social media channels was a significant influence on the way of marketing via media.

Chavan conducted an experiment in which he found that the amount of people who visited on his site declined by 35% when his distribution of content stopped for the course of a month. Chavan recommends to the brand new SaaS founders and marketing to create content that is valuable instead of lots of low-value content and to give it out to as many individuals as they are able to.

Marketing content using video B2B SaaS

Video content marketing is an effective tool that can benefit B2B as well as B2C companies. The video content that you create may not be suitable for the needs that B2B and B2C businesses have (i.e. educational or. engage).

Actually, HubSpot Blog Research found that 15% of B2B marketers consider developing thought leadership as their main goal of their video marketing strategies , as opposed to just 9 percent B2C marketers.

There are other ways B2B SaaS enterprises utilize video videos, more so than B2C businesses:

  • Explainer videos
  • Product demos
  • Live streamed events
  • Videos of the product
  • Behind-the-scenes videos
  • We have testimonials from our clients as well as personal experiences

If you're a B2C firm, the way you approach social media may be different from those of an B2B SaaS company. The B2C type of business is more dependent on TikTok and also Instagram and LinkedIn unlike those who operate in B2B. B2B businesses may use Twitter and LinkedIn more often.

This is because the channels they use are more suited for the clientele they serve: B2C brands want to engage directly with their clients as well as their customers. B2B SaaS firms seek to connect with professional within the company, with lengthy selling cycles and more influential decision makers.

Strategies for content SaaS businesses

Let's look at some ways to improve the strategy for content of SaaS marketing professionals for 2023.

Find out more about the persons you want to target

When you're writing content, it's important to understand the people you're speaking about and what they're expecting from you. For this, conduct your market research, and also communicate with people who might be customers or potential customers of your service or product. Learn what kind of details they're seeking as well as the ways that they utilize it. It could be in videos, audio or text.

Create personas that reflect of the tastes of your customers as well as their demands. They can serve to help you develop the design, structure and layout of your information.

Feedback surveys can be another option to get to know more about your intended audience. Surveys on feedback are beneficial because they let you gather the views and experiences of those who actually used the product to shape the future of the products and services.

Professional Tip:Look at Google Trends for keywords related to your field of knowledge. This will assist you in deciding what topics you'll discuss on your blog or blog posts about social media.

Making the necessary changes to the existing system

In the case of SaaS businesses, a regular process of updating the content you have is a good technique to keep your valuable content is readily accessible.

When you're producing videos or writing content, it's important to be aware when the content is made available , and then monitor its use and impact. Every quarter, you must check your library for any reductions in the quantity of engagement and prioritize those materials to be revised. When your library expands and expands, it's crucial to be sure that the library is in line with relevant characteristics and images.

Additionally, you are able to modify your content that you've already created by adding new content or data. The site will also be useful for those who've searched for similar information previously but didn't get the info they were looking for from your site.

Prioritize distribution

If you don't have ways of disseminating information the information, it will not be viewed to those who need them most. It's essential to comprehend the areas that customers use online, such as blog posts facebook websites, blogs, or chat rooms. Then, you will be able to devise strategies on how to interact with them on those platforms.

Discover which indicators are crucial to you.

It's important to know the most important metrics for you, and how you can evaluate them.

You try to improve your branding recognition, and also provide value to users that visit your site in addition to improving retention. Content marketing could be an excellent way to accomplish these goals, particularly when you implement a well-planned strategy and create high-quality content that is a hit with the target audience that you are trying to attract.

If your aim is to generate leads, the content you write to market your company should be focused at the top of the funnel (BOFU) content that contains specific details about the products you offer, and gives opportunities to make sales (e.g. demonstration requests or signing up for trial trial for no cost). Additionally, you can enhance your content strategy with ads that you pay to draw more visitors to these sites in as well as helping to create leads that have the right requirements.

Produce unique, data-driven content

The content that is driven by data is a fantastic method of sharing the latest data to your customers. This is also an excellent strategy to stand out from your competitors.

SaaS companies have an advantage in the industry because of their access to an abundance of data on the potential customers of their clients and current clients. Based on this data, they are able to create information that is directly addressing their requirements and helps in solving their issues.

SaaS marketer, who is co-founder AdEspresso Massimo Chieruzzi believes that writing tools based on AI are likely to become a standard for the creation of content. A lot of times it is the case that the quality of output from the software tools can exceed that from the majority of copywriters. The only way to compete with the AI is to make an original, original piece of content.

"Quality is a variety of aspects. It can be a creative thought leader with a distinct (and certainly not in the way of a controversial) view of the market. You could also write useful content using SaaS internal databases . "

Massimo mentions that during his time for AdEspresso the company initially invested in writing articles to analyze the billions of dollars of Facebook Ads managed through the platform. This strategy helped in creating an image for the brand that gained trust in returning visitors and also gaining a lot of backlinks.

The wrap-up

2023 is a time to offer your prospects and customers relevant and original content in various formats, and especially video. SaaS customers are on a schedule , and they require content with long-lasting quality and a unique perspective.

Videos can help promote your business and help your company stand out from your competitors. Keep in mind that when you offer targeted private information, which gives someone an actual value and importance it is possible to outdo your competitors in advertising with content.

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