Conversion Rate Optimization: The Complete Guide for Course Creators

Sep 15, 2022

Conversion Rate Optimization is the solution to cut out the clutter on the Internet and making your online footprint so that your website is found easily. If potential customers visit your virtual property, that is: your site, every detail should be presented to them in a manner that is valuable and helps move customers forward on their journey.

  • It turns out that over 50% of landing pages have not been adequately tested to enhance conversions.
  • Furthermore, as per CrazyEgg which is a well-known conversion analysis tool, most websites are prone to having bounce rates between 26 and 70%. The result is that the majority of visitors not leaving the site after pressing the CTA button.
  • The bright side is that research also shows that websites' ROI can have the potential to increase by 30% when it is equipped with a conversion rate Optimization (CRO) budget in order to optimize conversions.

Glossary:

What is Conversion Rate Optimized (CRO)?

Conversion Rate Optimization (CRO) Also known by the name conversion optimization covers the range of methods that are used to enhance the performance of your website's inbound traffic. Effectiveness here implies skillfully navigating website visitors for taking desired actions and converting them into qualified leads for your business/organization.

The conversion rate refers to the percentage of web visitors that turn into leads. Conversion Optimization will ensure that your web visitors take action, usually when they click the call-to action (CTA) button.

Why does the convert rate affect the quality of your HTML?

      So, in order to amplify the outcome and return on investment of your combined marketing activities in terms increasing leads while reducing expenses for acquisition, and to achieve your goal of revenue, funnel optimization should be centered on CRO matters.    

Building a potent conversion rate optimization (CRO) technique

In order to increase the conversion rate of your website you must first be aware of what's going on in the minds of your website visitors and how they navigate your site. This knowledge can put your website in a position of advantage to know the precise conversion bottlenecks and then address them through the right CRO strategies.

Optimized Conversion Rate Optimization techniques help to increase the chances that web users will convert into leads, which ultimately, into paying customers. It's no wonder that marketers focus on enhancing conversion rates. In fact, 69% of marketers consider lead conversion as their highest priority.

A Conversion Rate Optimization method works best when it is tailored to the requirements of your individual website pages. Intuitively, the goal of an "About" page is always distinct from"Courses" or "Courses" page, or even the "Blog" area. An approach that is based on cookie cutters, and blindly replicating the same strategy on all your online course websites, isn't working.

  Here are some steps to keep in mind before you begin to build your Conversion Rate Optimization strategy:  

  • First, identify the essential pages of your site for the information product you offer.
      Most of the time, the pages that are the homepage or online course landing pages are the ones that count for the majority of course designers. But, services as well as blog sites tend to do pretty well and are not to be missed.
  • Utilize a reliable heat mapping tool to pinpoint the exact areas on these pages where most of people are most likely to click, if there is a CTA click. Heat mapping tools usually represent the user's actions by visually showing the steps they take to get there as well as hovering, scrolling or even tracking their eyes.
  • Plan and plug in Calls To Action (CTA) at optimized spots. Additionally, you should make sure you support your CTA buttons with the strength of compelling copywriting conjunction with a site that delivers a good user experience.
  • HTML0 Utilize the tools listed and strategies for Conversion Optimization (more about these later) to monitor your conversion rates on a continuous basis.

3 Conversion Rate Optimization Formulas you must know prior to implementing CRO strategies

The initial step for determining what is happening in the background before visitors click on the CTAs your website has embedded your website must be to establish a number of key performance indicators (KPIs). It helps you clearly define where you stand and where you want to be by applying your optimization strategy.

Certain KPIs to monitor include the Conversion Rate, Number of Net New customers, as well as the Lead Goal.

1. Conversion Rate

Conversion is any action that you want your website visitors to take. It may include the number of users signing up for your newsletter, buying the product or online training, and so on. It is essential to establish an agreed upon metric for conversion. When you've got that in a way you are able to measure, then calculating the conversion rate is straightforward.

Just count the amount of people who visit your site. Then, take this figure and calculate the number of people that convert.

After that, you can multiply the number of conversions per day by the number of users who are visiting your site.

Then, you can multiply the number 100 and you will get your conversion rate in percentage terms.

  The formula of Conversion Rate is [Total Conversions / Visitors to website] 100  

Conversion Rate Formula

2. The number of Net New customers

The metric shows your actual growth potential and is intrinsically linked to your revenue objectives. Thus, if you wish to obtain a true estimation of the Number of Net New Customers, first you must determine your revenue goal prior to determining your revenue goal.

When you've got that information, you can divide this amount by the present selling price to calculate the amount of customers you've added to your list. You may use an average sales price if you're selling across different price points.

  The formula of Net New Customers = Revenue Goal / Average Cost of Sales  

Net New Customers Formula

3. Lead Goals

Lead goals, often referred to by the name of "lag goals", are your daily success stories which serve as a way to reach your bigger revenue targets. Based on your current performance with regard to conversions, there are two ways to increase conversion rates.

One is improving the number of customers you have converted as per your current traffic. Another is keeping the conversion rate but drawing more visitors and, consequently, more results. The first is the most effective and optimized way.

  The formula of the Lead Goal is [Number New Customers/Lead-to-Customer-Rate]  

  where Lead-to-Customer Rate = [Total Leads / Total Customers*  

Lead Goals Formula

We'll now head over to learning about conversion optimization strategies.

Four essential Methods to Optimize Conversion Rate

1. A/B Testing -

A/B testing lets you test two versions of a web page and determine which is more effectively. One version of the web page is shown to a random group, while another is shown to a different random control group. Finally, the effectiveness of both web pages are measured between two groups.

2. Lead Flow

Lead Flow refers to the method of encouraging your leads to move through your sales funnel, and helping them convert in an organized manner. It is a crucial element of the development of a well-planned lead management strategy and helps to guide people to click the CTA button.

Lead flow can vary depending on your web traffic source and the CTA buttons your visitors need to click. An essential component of lead flow is the assignment of values to leads. If you can identify which leads are the most valuable to you will be, you'll have the opportunity to allocate more money to aid them turn into converts. So, you're able to allocate your efforts to convert high-potential users without spending a lot of resources on those who're not likely to make the switch.

In case valuable leads are not converting, you can address the loopholes you are able to identify. There are a variety of qualitative methods to address such issues below. Tools that are qualitative can help you gain a the inside scoop on the people who visit your website and how they are thinking and feeling about your services and products.

3. Testing Landing Page -

A landing page is any web page whose main goal is to convert visitors to customers. Your visitors may land on your landing pages after clicking links in paid advertisements, websites on social media, and more.

But, not all landing pages are the same and could not be converting well. Thus, using the tests of A/B described earlier is essential for landing page optimization.

As an example, you could test replacing web forms with chatbots to determine which is more effective when you test A/B. AI-enabled chat boxes usually outperform traditional web forms for the majority of testing of landing pages.

Further, you can enhance your landing page by identifying those elements that are essential to test. This could be a convincingly written sales copy as well as a concise headline and pricing strategies for your online course's level of difficulty for course creators. It is also possible to test your landing page images, videos, text font and style, as well as the layout and style of the landing page.

4. Conversion Copywriting Conversion Copywriting

Conversion copywriting essentially rests on researching your target audience and the way they behave. In other words, it relies on reviewing existing web pages, conducting A/B testing on website copy, and listening to feedback from your customers. Like other optimization techniques for conversion, you can leverage heat mapping tools and click-tracking to determine which versions of your copy fare the best in terms of conversion rate.

To implement conversion copywriting on your website for your online course, make sure that you write different versions of copy and test it with your group of students. In the end it is your choice to choose which one is the most likely to generate clicks on your CTA. Continue to edit and make changes to your content as new information becomes readily available.

What are the most effective tools for implementing the Conversion Rate Optimization strategy?

There are a variety of instruments, both qualitative and quantitative, that you can leverage when implementing the strategy of optimizing your conversion rates. The following list contains five of the most important tools under each category, which should suffice for implementing a thorough CRO strategy to scale your online courses.

Five quantitative methods to help implement an effective CRO plan

Numbers have always been an accurate measure of efficiency. Tools that measure performance help you comprehend the mathematical reasoning behind how many visitors use your website in the form of numbers, which makes these tools essential to CRO.

  1. Google Analytics

Google Analytics forms the gold benchmark when it comes to gathering information about your website performance and customer behaviors on it. Installing it on your website is easy. Once set up, it is the perfect platform to get to know your customers regardless of the devices they are using for measures like bounce rates, time spent on the site, and many more.

The insights revealed by Google Analytics enable an understanding of the way that visitors engage with content that is added to your website. It also generates machine-learning-enabled reports to reveal better and deeper insight. It also allows you to export shareable reports that are quite beneficial to send to any specialist you might be working with in order to boost the performance of your website such as SEO conversion.

  2. KISSMetrics

KISSMetrics is a more user-centric tool that allows you to learn more about your web visitors.

In addition to bounce rate as well as time-on-site data You can also get precise information about the actual behaviors on it. This allows you to connect the data and reports you collect to real people, making it ideal to connect with the CRM software if you're using them to sell your courses.

If you're one of those whom quantitative tools seem overwhelming, KISSMetrics can make it very easy to comprehend the meaning of the figures.

  3. Clicky

For course creators If your target audience includes customers who're located in specific regions like countries in the European Union, you are required to adhere to requirements of General Data Protection Regulation (GDPR) guidelines when it comes to collecting user data.

The Clicky tool is GDPR-compliant and a software that not just protects the privacy of your web users but also generates important reports for you as a website owner for boosting conversion rates. Clicky can be a fantastic tool to get accurate data on pages viewed, JavaScript events, actions made while browsing the site such as actions taken on the website, and more.

  4. Adobe Analytics

Adobe Analytics is powered by predictive analytics. It makes it simpler for you to know the reason for each conversion. This allows you to tweak your current marketing plan and invest appropriately. Although most tools offer valuable details about the activities of website users, Adobe Analytics reveals what occurs just prior to when a user becomes a convert.

Pre-conversion behaviour is an essential and precise insight that will help determine why people decide to click your CTA buttons.

  5. MixPanel

Knowing your users' power is crucial to making higher sales and building revenues. Online courses often require subscriptions as well as repeat purchasing of modules as well as learning material. Therefore, it's important to understand who your power customers are, and why they make them stay on your site pages for a longer period of time. MixPanel helps you to connect the behavior of your website's visitors to retention strategies, and design long-term customer nurturing strategies.

Here are five qualitative tools for implementing an effective CRO plan

Qualitative tools are also quite significant as they offer crucial information about why individuals behave how they behave. Contrary to quantitative tools that give reports or numbers using various indicators These tools can help to comprehend patterns of user behavior in a descriptive manner.

It is important to note that it is essential that qualitative and quantitative tools work in conjunction with each other.

  1. Qualaroo

Furthermore, using it does not slow down your site - which is a problem that can hinder conversion goals for several. You can effectively use Qualaroo to request your users for their feedback about your website and gain insights on their opinions about investing in your online classes. By incorporating this feedback, you are able to implement changes so that you're better equipped for success.

  2. SurveyMonkey

SurveyMonkey is an excellent tool to create surveys and questionnaires to seek direct answers from customers.

If you've got your website users' contact details and email addresses, you are able to forward them a link to your SurveyMonkey form with your questions. Once they participate in your survey, you will have your responses recorded on a delightfully-designed form. SurveyMonkey is a great tool. SurveyMonkey can be integrated in your site to make the collection of feedback and data quick and effortless.

  3. CrazyEgg

CrazyEgg is the best to understand where internet users click and where they don't.

The web application will take a photo of your website and provides five different reports, among that one called the Heatmap Report is the most sought-after. It reveals what web pages are displaying the highest rate of clicks. This will help you place your CTA button on the best locations. Other reports furnished by it contain information about where you should position your CTA according to scrolling patterns and colour-coded information of every click, referred to in the Confetti Report.

  4. UserTesting

Your visitors on your website can be your most reliable source of information in determining how they feel about your website. UserTesting gives you video clips of real people speaking out about their experiences regarding your site as they browse it. This helps you get a quantitative and subjective assessment of the website's performance. In the case of an online class is hard to navigate, the videos created through UserTesting could reveal that information.

  5. Olark

Olark is an application for live chat that allows you to connect with your customers , and address questions in real-time. It comes with live chat insight that helps to understand how your customers evaluate your online and website course. You can also store notes related to the chats you have and use customer feedback to improve your online courses and website.

A brief overview of Conversion Optimization Strategies for Online Course Creators

Each website and course differs There are a handful of standard rules for optimizing websites that offer online courses.

  1. Have a smooth functioning web site that includes all of the necessary pages including Homepage, About Us, Products and Services, Blog and Contact.
  2. Identify the audience for your online course and put the right digital marketing strategy put in place. This includes both the use of social media for marketing as well as paid advertisements.
  3. Clearly define the primary audience your website's target is  as well as continue making changes to your site based on ongoing A/B testing and feedback from users.
  4. Make use of both quantitative and qualitative tools to simplify and optimize your CRO plan. This will help you to gain more insight into what your potential customers are, and what you can accomplish to ensure they stay on your website over a longer period of time.

Optimization of conversion rates is a proven method to help your leads move smoothly through the sales funnel. However, it requires time and effort and is an ongoing process. For course designers It can be difficult to handle all the factors.

Drive Conversions, and generate Sales for your business with Plus

Plus also gives you access to a committed Customer Success team, whose primary goal is to help the growth of your online course. In short, if you're trying to ensure the success of the sale of online courses, Plus is the perfect option.