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When we talk to customers at the help desk they often ask questions like, "How can I move a group to a different plans?" or "Where is the seats in-use list for all subscriptions on a group plans?" We're answering these questions (and more!) with these 6 handy updates.
Change of plans? Not a problem!
For individual members who want to level up and get subscriber access for their group We've made it easy to move from a single plan to a group-based plan, or between one plan and one that doesn't require any effort at your side! Learn more -
It's easy to change manager groups.
It's common for people to leave companies or change their job, which is why we've made it much simpler to change group managers for members of yours as well as your members. Find out more
Managers of groups can control the subscription without using a seat
Easily exclude a group manager from taking up a seat (and getting member benefits) using a different subscription-level setting. Find out more
Eliminate friction with externally paid subscriptions
The control now is complete on auto-renew that will allow you to manage expectations around subscriptions paid via external payment. Learn more -
Access to the Manage Members page
View seat usage from a single click
We've made it simpler for you to understand the effectiveness of your group subscriptions in a single glance, with a seat usage report.
We're eager to hear about how these updates lighten the burden on you! If you have questions concerning these updates, contact us at our Help Desk. We'll be happy to help.