Brodo Brodo Journey from the Takeout Window to Nationwide Shipping, with the Assistance of

Mar 18, 2023

Broth is the perfect comfort food. What do that we remember the most from being sick as a child? The days of staying with the family after school in the living room , watching Price is Right, sipping on -- you guessed it! -- broth. It's warm and soothing to those who are suffering from illness, cozying up during the storm or needing an energy boost to start their day.

The broth, specifically bone broth is extremely nutritious and is packed with nutrients that boost your gut health, the bone, skin, and many more.

Brodo allows this superfood to be available in four New York City locations and in conjunction with their customers around the world.

They're brewing their plans to get the results they're entitled to

The whole thing began by Marco Canora, a James Beard winner of the James Beard Award, who was selling bone broth in to-go cups out of the windows in his New York City restaurant. The year was 2014; Marco had recently begun drinking broth for himself as new ways to improve his health, and was delighted to provide his clients his community a healthier alternative to coffee.

Brodo founder, smiling at the camera

That single window grew into four locations physically, all located within the New York City area. From there, Brodo began to sell their delicious bone broth online through their online store. The company then was able to secure their broths placed in the freezer department of big retailers such as Whole Foods. They are now selling their product across the country and are constantly introducing products that are new, like their soup kits.

What's the secret to the success of these companies?

It is primarily due to the commitment they have to high-quality products and ingredients. they refer to as "The old-fashioned way of cooking made fresh again." They utilize authentic bones and the meat of animals, along with fresh, natural vegetables that are simmered for long periods of time without the use of additions of additives or preservatives. They don't take shortcuts and this is apparent in the flavor and nutrition of their meals.

And when it came to the online shopping experience the key to success was found in identifying the right equipment and suppliers to support their clients as well as their business.

Brodo sipping broth on top of ingredients like garlic and Parmesan

Brodo and

Brodo's initial experience with WordPress was not perfect. The initial site did not satisfy their requirements They even considered changing to a different website platform.

The team from Automattic arrived and collaborated together to determine the requirements of their customers before constructing a website that met their needs. Now, they have an online store that is responsive and which Brodo's Brodo team runs, which gives users a pleasant experience, and is an example of their Brodo brand.

Brodo homepage with an image of three broths side by side

The new Brodo has a mobile-first approach great UX, as well as plenty of accessibility

The redesign process began with a mobile first approach in light of the fact that over half of all online customers use smartphones. The improvement of the user experience (UX) as well as the user experience (CX) was the primary goal.

To improve the customer experience at the front, Automattic built an intuitive visual design, which emphasizes the benefits of bone broth. Simple animations catch the viewers' attention immediately upon their arrival to the website, while the huge menu makes navigation easy.

dropdown mega menu on Brodo's website

The previous website they employed was not able to be accessed by a computer. This was a challenge for them to make minor modifications, such as altering the pictures or text. The brand new site was developed by using The WordPress Block Editor which lets them modify everything they sell and bundles of products to pages and posts. This is a major benefit for an ever-growing, active business.

Set up broth subscriptions

Customers can choose from selecting from a variety of various products like the Chicken Lover's pack, the Variety 10-Pack, as well as the Brodo At-Home Gift Set. Then, pick between one-time purchases or deliveries each 2 or 4 weeks. You can also get discounts for periodic subscriptions.

Current subscribers are able to log in to their account on the site to shut off or turn it on, or stop delivery or stop delivery, select certain dates to deliver or alter content of the package. Customers are also able to choose when their next delivery is scheduled to arrive. The customers benefit because they do not have to call a service number to manage their account, and Brodo can assign support staff to other issues and reduce customer confusion.

The best tools to choose from

Employing the most effective tools have allowed Brodo to design a gorgeous professional, high-quality website. We've covered a handful of instruments, but here are a few additional tools they use in order to accomplish precisely what they require for their business and customers:

  • Pressable managed WordPress hosting platform is equipped with built-in security features as well as speed and scalability. These are specific to the Content Management System (CMS).
  • Jetpack: The speed and speed tools that are part of the Jetpack plugin -- similar to VideoPress are playing significant roles in providing fast load times while still offering stunning images as well as top quality features. Jetpack also provides security scans as well as live cloud backups in order to safeguard Brodo's security.

Building a cohesive experience for everyone

One of the major achievements of Brodo's new website is its improved user experience, both for the staff members as well as their customers. The entire system is intuitively designed, and automations free up time and resources to focus on more important projects.

Same result is the same for your company. We're committed to helping entrepreneurs build their brand and boost sales using tools which are seamless.

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