10 email and live chat templates to sell health products
Are you having trouble with your messaging? Then get these 10 templates for live chat and email designed for professionals in health and wellness to increase revenue and increase engagement.
One we're hoping to make a lot easier today with our 10 template for email and live chat.
If you're on the market to sell fitness and health programs, and are you're looking for a simple button to streamline your messaging This article is perfect for you.
Before we get into the templates, we have to keep a couple of things clear, beginning with what makes a selling email sparkle -- or fall flatter than pancakes that don't have baking powder.
What's included in a good selling email?
Why are subject lines vital?
They determine the open rate of your emails. If your emails aren't getting received, they aren't likely to be received also.
In terms of the effect in your open rates, we're talking a chunky 35% of your recipients will open your email based on the text alone.
For a subject that is open to discussion line, aim at 6-to-10 words A strategy used to increase the rate of openness.
Another suggestion for creating a good subject line is to customize the subject line. This increases your opening rate by more than 50% .
When you've convinced recipients to open an email from you, next crucial element to add inside your sales message is to include a thought-provoking query inside the body of the email.
Why?
They are forced to look at the health issue with regard to your offer.
It's crucial to consider this for your customers when they are considering buying products to resolve the issue.
Additionally, on a mental level, it taps to the Zeigarnik effects through asking an intriguing query, such as an instance of someone who remembers something clear because it's not finished or incomplete.
Take this sales email I received from copywriting queen and co-founder of Copyhackers , Joanna Wiebe, for instance. A sales message that has the title "last day to join," Joanna asks several thought-provoking questions throughout.
Below are Joanna's three queries summarized as follows:
If you know you're gonna have to [recipient's problemthen why not decide to tackle it sooner and with more confidence with [that offer]?
If you're aware of the [recipient's] problem], why wouldn't you consider utilizing the systems, processes, and templates inside [her offering]?
If you are aware that you're experiencing having problems with the recipient, then wouldn't you at least reference [details within her offer]?
The reader consider their own problem and how Joanna's Copy School can help them.
Thirdly, the final element to incorporate into your sales emails is a call-to-action (CTA).
It's no surprise that you always want to direct your readers to do things after they open the email (a.k.a. click your CTA), whether that's clicking a link to an informational resource that you've provided or navigating to your sales site to purchase your product.
CTAs are particular essential in sales emails. In fact, emails that have just one CTA have been proven to increase the number of clicks to 371 percent and sales to a whopping 1617 percentage.
Learn more about Redeem , a wellness brand, includes a main CTA for users to "Accept the 12 day declaration of identity" in the welcome email I received after sign-up for their blog.
Immediately after joining their community, subscribers are encouraged to get involved and begin accessing benefits and results Redeem has to offer. Redeem can provide.
It's clear, straight to the point and the deal is waiting to be taken and it's impossible to create a CTA better than this.
Okay. The core of a good sales email. Let's now clarify the content of a successful live chat program.
What are the qualities of a great live chat message?
There are some elements which make up a successful live chat script. One of them is the first -- and likely most important -- being the personalization.
It's such a huge deal in that 77% of people opt to recommend or spend more money for brands that offer a personalized experience.
What's more, 90% of leading marketers say that personalization is a key contributor to their businesses' profitability in a significant way.
To personalize your chatbox message The simplest and most likely solution is to address your visitor using their first initials -- once you have the information, naturally.
Learn how PPC management agency, KlientBoost , addresses "" the live chat message when you land on their site.
Another way to personalize the user experience for your guests is to create pertinent to the site your audience is viewing.
In the case of a user who visits your homepage, that message is different than the, for instance, the pricing page.
The page they're visiting important for differentiating your live chat message However, how often they visit your site matters as well.
Also the live chat message you send to a return visitor must differ from a message you send to a first-time visitor.
An excellent example of taking both frequency and specificity of the page in consideration could be Drift that displayed a "Hey come back to check prices? What's stopping your from starting?" chat prompt when I went back to their website and checked out their pricing page.
As compared to "Hey there! You're back. Are you excited to start your journey with Drift?" chat message that I received after returning to their homepage.
These days, a staggering 85 percent of customers prefer to interact with a human agent over a chatbot, so it's crucial to showcase your brand's unique voice in your chat messages.
Even if you're setting up your live chat prompts to automatically pop up when visitors arrive on your website You can give your site a personal touch with a unique brand character.
In all likelihood, regardless of what the preference of customers is, an expected 85% of customer interactions will be conducted without human agents by 2021.
If you've got a good idea of what to include in your emails as well as live chats Let's look at these 10 templates to help you boost your sales.
First, let's make a quick note that, while these templates can provide a solid foundation to test your sales messages as well as live chat scripts is the only way to know what works most effectively with the audience of your brand.
Use these templates to establish a base and then add your personal brand voice, CTAs, thought-provoking questions, subject lines, and et cetera. The one-size-fits all approach isn't effective in many scenarios and especially in businesses.
Live chat and 10 email templates that will help you sell more products for health and wellbeing.
Type #1. Encourage and congratulate your visitor
The first type of template congratulates your audience member for making a decision and arriving on your website. It's a way to get them excited and increase the excitement from engaging with your branding.
Here's an version of the email template:
Hey, [first name]
Thank you for being proactive and taking the first step toward your healthier lifestyle!
You're doing an awesome job caring for what's the essential - your health being.
What happens if you carried on this trend and changed your life so that you no longer [pain point[pain point]?
Well, it's totally feasible and I'm here to help you. Tell me what I can do to help you throughout your journey.
Best,
[your first name]
P.S. There's a good chance you'll find the information you're seeking in [your offer]. Copy the clipboard to your computer
And for the code for live chat, you may make use of:
Hey, [first name],
Way to be proactive in taking care of your health!
A quick question: what do you think is driving you today to our website?
We are here to help you maintain your health,
[your first name] Copy to clipboard
Type #2. Provide value and provide sources
The second template type is one that provides value and resources. It provides you a way to show off your expertise as a health and wellness business while also helping people solve the biggest issue.
The template for sales emails may read:
Hey [first name],
I noticed that you [recent activity] at the [location].
If you're looking for [relevant area], I thought you'd find the following [resourcesuseful:
- [Link 1]
- [Link 2]
It would be wonderful if you didn't have to be concerned about your pain point[pain point]?
The [resource] for [topic] is on-point for helping you with that.
Tell me what you think.
[your name] Copy to clipboard
Live chat may look something like:
Hey there [first name]
Thank you for visiting for a second time. It appears that you're browsing sources on the subject. This [resource] helpful.
Let me know your thoughts!
(your name is your first initial) Copy and paste to clipboard
Type #3. Provide Social proof
A different way of communicating to your customers is through making use of testimonials and social proof. This is where you feature an effective use case, and illustrate to your audience how you can help them.
Here's a marketing email template that features a testimonial:
Hey [first name]
You know that feeling of [painpoint emotion] whenever you "pain the pointyou]?
It's so awful.
You'll definitely understand the concept. I've experienced it.
The same is true for [name of study], who could achieve [goalwith no [old method].
There's a good thing, this isn't a long-term situation, there's an easy and reliable way to get from it.
Check out their quick interview video to see what they accomplished to get it done.
Best,
[your name] Copy to clipboard
A live chat script that has social proof might read:
Hey [first name] ,
If you're looking to avoid [pain point], there's a way! Check out how [case study name] achieved [goal] without [old wayin this short interview. [link].
Awesome, right?
[your name] Copy and paste to clipboard
Type #4. Link to an ongoing event
The 4th type of sales-related email templates and live chat script is one that's built around the current news, making your message timely and relevant for your customers. This is yet another method to boost the personalization in your message content.
A email template that you can utilize can be:
Hey [first name]
I've had a lot of questions lately about [pain point].
Which makes sense because [relevant current eventis relevant to the current situation.
How has [related event] had an impact on your life?
Please let me know and I'll tailor my resources and research to aid you with your the pain point.
Best,
[your name]
P.S. While you wait the [resource] could assist you. I've used it to help my previous [client type] with [pain point] - [linkhere]. Copy the clipboard to your computer
To access the version that uses live chat, try using:
Hello [first name]
With [current event] happening, I've been getting many requests for [solutionfor solution. Thought you might appreciate this source.
Let me know how could assist you through this momentous event.
[your name] Copy to clipboard
Type #5. Make sure to mention their objective
Our final type of template today is one that highlights the health and wellness of your target audience's target, and lets the person you're addressing just aware of the desired outcome, but that you could also assist them to achieve this goal.
An email template highlighting your audience's goal may look like:
Hey, [first name],
Are still interested in [goalDo you still have interest in [goal]?
[case study's name] achieved the goal through [suggestionsthat is absolutely amazing.
If you're still interested in accomplish your goals, it's at your fingertips. Just head over to [resource] for more information on how to [goal].
It's all in the details!
[your name] Copy the clipboard to your computer
Live chat script can be akin to:
Hello [first name]
A quick question: what's keeping you back from reaching [goalcurrently?
(If you're still determined to [goal], it's completely within reach as [name of case studycould achieve attain [goal] through [suggestiveto achieve it.)
Here to help you reach your goal!
[your name] Copy the clipboard to your computer
Try these trusty templates to win sales
The right message for your potential customers doesn't have to be a mystery and especially when you have the best templates to use as a basis.
Here's a recap:
A successful sales email has three major components, which include an inviting subject line, a thought-provoking query, and enticing CTA.
A good live chat message emphasizes the personal touch by using your customer's name, taking into account the user's actions, being relevant as well as chatting in your brand's unique voice.
There are five different types of templates for sales emails and live chat scripts you can integrate into your messages.
#1. Congratulate your visitor and give the kudos for their the initiative.
#2. Give helpful tools for your readers to overcome the issue.
#3. Display how your product is working by displaying testimonials and social proof.
#4. Stay relevant to your users' environment and refer to an upcoming moment.
#5. Address your audience's goal and explain how you can help them reach it.
Are you ready to use these template and speak towards a sale? Great, you got this! Don't forget, if require assistance using the live chat feature or via email our support staff, we are at your fingertips.
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